Reviews and expert opinion CanadianHost

Ranked 2655th from 2942 Web Hosting
4.0
Features
4.0
Ease of Use
4.0
Support
4.0
Pricing
4.0
Server locations
Canada
Gwen Rodgers
Gwen Rodgers
Web Hosting Expert
The CanadianHost.ca website showcases the hosting services of Canadian e-business solutions company IQNetCom Corp. Although this company caters to international customers, it has a clear focus on Canadian clients.

Overview

CanadianHost

CanadianHost is a web hosting arm of e-business solutions company IQNetCom Corp. This company, as a whole, offers web hosting, domain services, website design, e-commerce solutions, internet merchant accounts, search engine marketing, online storefronts, online payment processing, and pay-per-click management services. However, the CanadianHost.ca website sells only web hosting and domain services to worldwide clients.

Although CanadianHost claims to have gained popularity for its clear communications with customers about technical solutions, I find its old-style English language website to be unappealing.

Features and Ease of Use

CanadianHost

CanadianHost offers four Windows hosting packages: Basic Web, Dynamic Web, Dynamic Marketer, and Custom. Apart from the custom packages, all hosting packages come with:

  • 50 MB to 200 MB disk space
  • 5 to 25 POP3 email accounts
  • 1,000 MB to 1,500 MB data transfer
  • 10 MB to 20 MB maximum email message size
  • 10 to 100 email aliases
  • 1 FTP account
  • ASP, Perl, PHP, CGI-BIN support
  • Webmail interface

The advanced HELM web hosting control panel lets you manage your email accounts, FTP accounts, domain names, web pages, databases, and more, with little technical knowledge. The web traffic reports provide you with a wealth of information about your website visitors, which you can use to boost engagement. RAID storage duplicates your stored data to guard against disk failure.

Pricing and Support

CanadianHost’s Windows hosting plans are pretty pricey compared to the average market price. Available billing cycles include monthly, quarterly, semi-annual, and annual. However, not all billing cycles are available on all plans, so you need to check this at the checkout for the plan you picked. You can pay in USD or CAD currencies via only two payment methods: mail-in payment or credit card. There is no trial period or money-back guarantee as far as I can see.

Contact the customer support helpdesk via regular and toll-free telephone numbers, support ticket (for existing customers), or email. My exploratory email received no reply. To make matters worse, the restricted-access knowledge base is almost empty (just one entry), and the downloads page has nothing to download.

Pricing

4.0

Web Hosting

Plan Name
Storage
Bandwidth
Price
50 MB
1000 MB
$7.51
100 MB
1000 MB
$15.03
200 MB
1500 MB
$18.78
Plan Name
Storage
Bandwidth
Price
50 MB
1000 MB
$7.51
100 MB
1000 MB
$15.03
200 MB
1500 MB
$18.78
More Details

Bottom line on CanadianHost

This host offers Windows web hosting at higher-than-average prices (although Windows hosting is always more expensive than the Linux alternative). I can’t really recommend this host because of its lack of live chat, no money-back guarantee, and the absence of any support response. Its website is not the most appealing I have ever seen.

Pros

  • Windows hosting
  • Simple hosting plans
  • Custom hosting packages
  • Ideal for small- to mid-sized websites

Cons

  • Unresponsive support, and limited self-support resources
  • No uptime or money-back guarantees

For Windows web hosting services, look at Canadian host CanadianHost.

Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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