Although CanadianHost claims to have gained popularity for its clear communications with customers about technical solutions, I find its old-style English language website to be unappealing.
Features and Ease of Use
CanadianHost offers four Windows hosting packages: Basic Web, Dynamic Web, Dynamic Marketer, and Custom. Apart from the custom packages, all hosting packages come with:
- 50 MB to 200 MB disk space
- 5 to 25 POP3 email accounts
- 1,000 MB to 1,500 MB data transfer
- 10 MB to 20 MB maximum email message size
- 10 to 100 email aliases
- 1 FTP account
- ASP, Perl, PHP, CGI-BIN support
- Webmail interface
The advanced HELM web hosting control panel allows you to easily manage your email accounts, FTP accounts, domain names, web pages, databases, and more, even if you’re not very technically inclined. The web traffic reports give you valuable insights into your website visitors, which can help you increase engagement. RAID storage ensures that your data is duplicated to protect against disk failure.
Pricing and Support
CanadianHost’s Windows hosting plans are pretty pricey compared to the average market price. Available billing cycles include monthly, quarterly, semi-annual, and annual. However, not all billing cycles are available on all plans, so you need to check this at the checkout for the plan you picked. You can pay in USD or CAD currencies via only two payment methods: mail-in payment or credit card. There is no trial period or money-back guarantee as far as I can see.
Contact the customer support helpdesk via regular and toll-free telephone numbers, support ticket (for existing customers), or email. My exploratory email received no reply. To make matters worse, the restricted-access knowledge base is almost empty (just one entry), and the downloads page has nothing to download.