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BlackSun Review 2024 – So Popular, but Is It Any Good?

Gwen Rodgers Gwen Rodgers Web Hosting Expert

BlackSun offers shared and VPS hosting services, as well as backup services, SSL certificates, domain registration, and web development solutions. Shared hosting is powered by cPanel and all hosting plans come with Softaculous and MySQL wizard. All hosting plans come with a 30-day money-back guarantee.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

BlackSun is a Canadian technology company that offers shared hosting services, VPS hosting, backup services, domain registration, SSL certificates, and custom web development solutions. The company’s servers are centrally located in Saskatchewan.

Features and Ease of Use

Shared hosting accounts are powered by cPanel, one of the best hosting panels out there. Some of the key features you will find inside include:

  • Manual backup wizard
  • MySQL database manager
  • SSL certificates
  • Remote MySQL
  • Add-on domains
  • BSN zone editor
  • Selectable PHP
  • Malware cleanup
  • Website backup services
  • Visitor tracking tools

Every hosting plan comes with the free Softaculous installer. This one-click install software includes WordPress and Drupal, and lets you create content management systems, e-commerce stores, forums, and blogs. Thanks to the MySQL wizard, you can create data-driven websites within minutes. You can add domains and sub-domains to your account, create email accounts using your domain name, and set up web analytics to monitor site traffic. The company occasionally gives out free advertising credit for Google and Bing, so be on the lookout so you don’t miss out!

If you’re looking for risk-free hosting plans, you will be happy to know that BlackSun backs all their hosting plans with a 30-day full money-back guarantee – but you probably won’t want to back out of their plans, considering that their web hosting also comes with a 99.99% uptime guarantee. Their secure, temperature-controlled data centers are powered by iTel’s and Shaw Communications’ redundant gigabit connections, in addition to offsite backup and storage facilities.

Pricing and Support

BlackSun offers five different shared hosting packages. The basic plan is referred to as Comet. It comes with 5GB disk space, five databases, one add-on domain, and 5GB monthly bandwidth. Crescent Plus is the second plan that they offer. With this plan, you get 25GB disk space, 50GB monthly bandwidth, and 5 add-on domains.

Halo Plus comes with twice the disk space and monthly bandwidth of Crescent Plus in addition to ten add-on domains. Nova Plan includes 75GB disk space, 150GB monthly bandwidth, and 15 add-on domains. If you need even more, you may want to try out the EclipsePlan which comes with 100GB disk space, 250GB monthly bandwidth, and 50 add-on domains. All five plans include free email services.

blacksun

BlackSun’s reliable sales team and technical support team are instrumental in addressing inquiries and resolving issues. They provide assistance through email and live chat with live operators. If you require immediate help, you can also reach them by calling their toll-free phone number from Monday to Friday, between 7am and 8pm (CST). Additionally, they offer ticket support. The in-house support team is available to answer your important questions and assist you with tasks such as domain registration, service deployment, and even website backups.

How much does BlackSun cost?

BlackSun offers plans from $10 to $50. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which BlackSun plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. BlackSun can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from BlackSun here.

How good is BlackSun’s customer support?

BlackSun is not ranked as one of our top web hosts. But that can also be a result of BlackSun being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

4.1

Pricing

Comparison

How does BlackSun match up to the competition?

Bluebird HostingCompareOur Score4.8Compare
VentraIPCompareOur Score4.8Compare
BlackSunCompareOur Score4.1Compare
Go4HostingCompareOur Score2.4Compare

BlackSun REVIEW: BOTTOM LINE

BlackSun delivers world-class shared hosting services to customers in Canada and the rest of the world. Their support is great, their hosting plans are affordable, and their network uptime is one of the best in the industry.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Free website malware scanner
  • 30-day money-back guarantee
  • 99.99% uptime guarantee
  • Detailed knowledgebase

Cons

  • Live chat not available 24/7
  • Periodic email server outages
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
2.5
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Inflated pricing, poor service

Had been using BlackSun for multiple clients for years. Good pricing & service. Then they inflated their pricing. $14.99/month in 2017, $29.99/month in 2020. Started annual fees for SSL. Spam filters bouncing email they blamed on Google

avatar
anonymus, Canada
October 09, 2020
2
Used to be more reliable with better service …

Have been a customer for 15-20 years. Used to be great - never a problem. Now I find that customer service is poor, support calls are sometimes not returned and there seems to be little concern about problems caused. Looking for an alternative ....

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Nick, Canada
February 29, 2020
3
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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