Features and Ease of Use
Shared hosting accounts are powered by cPanel, one of the best hosting panels out there. Some of the key features you will find inside include:
- Manual backup wizard
- MySQL database manager
- SSL certificates
- Remote MySQL
- Add-on domains
- BSN zone editor
- Selectable PHP
- Malware cleanup
- Website backup services
- Visitor tracking tools
Every hosting plan comes with the free Softaculous installer. This one-click install software includes WordPress and Drupal, and lets you create content management systems, e-commerce stores, forums, and blogs. Thanks to the MySQL wizard, you can create data-driven websites within minutes. You can add domains and sub-domains to your account, create email accounts using your domain name, and set up web analytics to monitor site traffic. The company occasionally gives out free advertising credit for Google and Bing, so be on the lookout so you don’t miss out!
If you’re looking for risk-free hosting plans, you will be happy to know that BlackSun backs all their hosting plans with a 30-day full money-back guarantee – but you probably won’t want to back out of their plans, considering that their web hosting also comes with a 99.99% uptime guarantee. Their secure, temperature-controlled data centers are powered by iTel’s and Shaw Communications’ redundant gigabit connections, in addition to offsite backup and storage facilities.
Pricing and Support
BlackSun offers five different shared hosting packages. The basic plan is referred to as Comet. It comes with 5GB disk space, five databases, one add-on domain, and 5GB monthly bandwidth. Crescent Plus is the second plan that they offer. With this plan, you get 25GB disk space, 50GB monthly bandwidth, and 5 add-on domains.
Halo Plus comes with twice the disk space and monthly bandwidth of Crescent Plus in addition to ten add-on domains. Nova Plan includes 75GB disk space, 150GB monthly bandwidth, and 15 add-on domains. If you need even more, you may want to try out the EclipsePlan which comes with 100GB disk space, 250GB monthly bandwidth, and 50 add-on domains. All five plans include free email services.
BlackSun has a reliable sales team and a technical support team that plays a vital role in handling queries and resolving issues. Live operators are available via email and live chat. You can also call their toll-free phone number from Monday to Friday, 7am to 8pm (CST), if you need real time help. Ticket support is also available. The in-house support team will answer all pressing questions and assist you with domain registration, service deployment, and even website backups.