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Beta Host Reviews 2024 – Believe in the Uptime Guarantee?

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Beta Host is a Nigerian provider that has only been in business since 2014. The plans are solid with SSD and a 99.9% uptime guarantee, but the live chat operators may not be technically trained.

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betahost mainBeta Host has been providing hosting since 2014, albeit with a name change along the way. A Nigerian company, it currently has customers in more than 85 countries around the world and servers co-located in worldwide data centers. The website is available in English, as is it’s support.

Features and Ease of Use

Beta Host features

Beta Host offers a full range of hosting plans, including shared hosting which comes with the following core features:

  • 99.9% uptime guarantee
  • Free .com.ng or .com domain
  • Up to eight add-on domains
  • Free SSL certificate
  • Up to unlimited SSD disk space
  • Unlimited bandwidth

Beta Host uses Intel Xeon processors with fast SSD storage, in RAID configuration to mitigate against data loss, and a reliable cPanel control panel. The plans advertise a 100% uptime guarantee, but after digging into the terms, you can see that the SLA is for an industry standard 99.9%.

The plans come backed with features for experts or beginners. First, there’s a free installation of RVsitebuilder and also a fairly basic offering of Softaculous one-click installer, with support for 150 programs (many companies offer 300 or 400).

For experts, there are all of the standard features e.g., PHP versions 5.6 to 7, phpMyAdmin, and MySQL databases, as well as less common support for Perl, cURL, and Ruby on Rails.

They also provide “Free SEO and Marketing Tools” as part of the package. I reached out to their support to get more information about these tools, and they explained that they allow you to “submit your site to different search engines at once and also provide ways to improve your site ranking and score.” However, when I asked for specifics on how the tool would improve my site ranking, the answers became vague, so I can’t really comment on how useful this feature is, unfortunately.

Pricing and Support

Beta Host support

The plans are well priced, and in line with, if not a bit lower than other companies, especially given the high resource quotas. Most everyday website owners will have more than enough disk space (15GB) in even the base package, which is cheap. What’s more, all plans come with a free SSL certificate and domain name, so overall, it’s a good deal.

Plans can be purchased in one, two, or three year terms with no discount for purchasing longer lengths upfront. Don’t let the annual terms put you off as there’s a 30-day money-back guarantee to help you get started with minimal risk.

Customer service is comprehensive with 24/7 support by live chat and email, with a phone number on the website as well. There’s even a knowledge base on the website, which includes tutorials.

I contacted the team on live chat at around 7:00 a.m. on a Wednesday morning. The operator picked up straight away and answered my questions politely. Unfortunately, he was not highly informed about the SEO tools included in the packages. In fact, I was advised I would be able to find out the answer once I’d purchased a plan and accessed the cPanel, which is clearly not ideal!

How much does Beta Host cost?

Beta Host offers plans from $1 to $21. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which Beta Host plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. Beta Host can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Beta Host here.

How good is Beta Host’s customer support?

Beta Host is not ranked as one of our top web hosts. But that can also be a result of Beta Host being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.



A free domain name is included with some hosting plans from Beta Host


How does Beta Host match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
Beta HostCompareOur Score4.3Compare
Tailor Made ServersCompareOur Score2.9Compare


As well as having customer from all around the world, Beta Host has an active Facebook page with several positive reviews. The plans are feature packed, well priced, and come with quick support. My only real issue is that the operator could not answer my fairly basic question about the free SEO tools.


  • 24/7 customer service via ticket and live chat
  • 99.9% uptime guarantee is available
  • Plans are good value for money
  • Features available for beginners and experts


  • Live chat operator could not answer my question
  • One-click installer could include more programs

Buy feature packed hosting now at Beta Host
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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