According to its Facebook page, BergeHost Technology Services was established in June 2018. And according to its English-language website, this host currently supports 160,000 website owners.
Besides being hosted at robust European and U.S. data centers, you can also get domain registration and transfer services, SSL certificates, and web design.
Features and Ease of Use
BergeHost offers eight shared hosting plans (four of which are WordPress CMS hosting plans), four reseller hosting plans, four VPS plans, and four dedicated server solutions. The four shared hosting plans provide you with:
- cPanel control panel
- 20 GB to unlimited disk space
- Unlimited monthly bandwidth
- 1 to 12 hosted addon domains
- Free SSL certificate
- Free .ng domain
- Unlimited email accounts, subdomains, and MySQL databases
- Monthly backups
- Instant setup (within one minute)
- Seamless upgrades at any time
The Softaculous auto-installer allows you to install more than 230 content management and other applications, and you don’t have to be an expert to do so.
When it comes to security, the DDoS protection helps guard against distributed denial of service attacks. You also benefit from a strong firewall, 24/7 server monitoring, and more. The 99.99% uptime guarantee credits you with one day of service per 60 minutes of downtime.
Pricing and Support
BergeHost’s shared hosting plans are dirt-cheap. You can pay for them in Nigerian naira by bank transfer, and possibly additional payment methods including Western Union. Billing cycles range from semi-annual to triennial, and you can get free domain registration with annual billing.
The 7-day money-back guarantee gives you only a week to assess the services, but some payment methods — such as Western Union — are non-refundable, so you’ll get some account credit instead.
You should be able to contact the 24/7 customer support team by telephone, ticket, email, live chat, or WhatsApp, but some of these are not classed as official support channels. Unfortunately, live chat was not available when I wanted to try it, and my exploratory email went unanswered.
Self-support resources seem to be limited to a few sets of frequently asked questions: