Features and Ease of Use
Baltneta has crafted its hosting solutions and data center services into well-presented plans that include the following standard features:
- Unlimited data transfers
- Local storage
- Backup data copies
- MySQL databases
- Unlimited bandwidth
- 99.98% availability
Baltneta owns state-of-the-art Tier 3 data centers that provide uninterrupted server accessibility. Some of the measures they take to protect their clients’ data include local storage, encrypted virtual servers, emergency recovery solutions, two-factor authentication, and network perimeter protection. They perform weekly data backups, but clients can also request unplanned, manual data backups at any time. All backup operations are carried out on secondary servers in remote data centers. Unlike many other vendors that offer free data backups, Baltneta’s backup solutions cost extra.
Virtual dedicated servers come with Xen virtualization to give users access to dedicated CPU, RAM and SSD resources. In addition, both Linux and Windows operating systems are installed on virtual servers that have fixed IP addresses. Baltneta offers internet solutions that include fiber-optic internet packages, providing clients with speeds of up to 500Mbps. Clients can manage their servers using an easy-to-use CloudStack management portal.
Pricing and Support
Baltneta’s euro-denominated hosting plans are a bit expensive compared to other vendors, and you can sign up to their plans on a monthly or annual basis. There is no money-back guarantee and no refund policy for if the uptime falls below their 99.98% availability guarantee.
The Baltneta customer help desk is available 24/7. They have put together a team of hosting professionals who have the experience and “people skills” to deal with practically any issue, and you can reach out to them by telephone or email. You can also message them via social media, but otherwise, there is no live chat. There is also no support ticket system and no knowledge base.