Features and Ease of Use
Bakka’s bouquet of hosting services includes three Linux shared hosting packages and six KVM and OpenVZ VPS packages. With the Linux shared hosting packages, you get:
- 99.9% server uptime
- 2 GB to 15 GB storage space
- 40 GB to 300 GB bandwidth
- Unlimited MySQL databases with phpMyAdmin
- DNS management
- Unlimited FTP accounts
- Unlimited email accounts
- Email forwarding and autoresponder
- SMTP, POP3, webmail
Note that Bakka’s home page shows a “COPPER” plan as the lowest shared hosting plan, but this does not appear on the product details page or in the shopping cart.
The Installatron installer helps you install popular CMS and other apps easily. At the other end of the expertise spectrum, Cron jobs let you schedule website scripts to run on a regular basis.
The site statistics provide important insights into your website traffic, and the catch-all email ensures you receive every message sent to your domain (even to email addresses that don’t exist).
This company claims its VPS packages come with the power, reliability, and control of a dedicated server, but at a fraction of the cost. The detail page on the website only mentions the KVM package, but additional OpenVZ packages can be found in the cart area.
Pricing and Support
Bakka’s Linux shared hosting packages are cheap, and can be paid only on an annual basis. VPS packages can be paid for semi-annually or annually, and you benefit from 5% and 10% discounts depending on the length of your commitment. The minuscule three-day money-back guarantee is a lot less than you get with most other hosts, and (in my opinion) is not enough time to assess its services.
You can pay for plans in U.S. dollars or Malaysian ringgits via PayPal, credit/debit card, bank transfer, Bitcoin, or Altcoin.
Although you can contact Bakka’s customer support team by email, contact form, or ticket system, I failed to summon any pre-sales support response. Unfortunately, the knowledge base is not much use since it contains only three (albeit informative) posts: