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2by2host Review 2024 – You Get What You Pay For

Mark Holden Mark Holden Web Hosting Expert

2by2host is a managed WordPress hosting company based in San Francisco. Run by developers and industry experts, this provider offers a premium service geared toward advanced users and resellers. Whilst its lowest plans are affordable, you might need to choose a pricier package to get all the features you need.

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2by2host-overview12by2host has been providing a range of hosting-related services since 2006 from its headquarters in Silicon Valley. As well as selling hosting services, this company has contributed more than 1000 products (themes and mods) to the open source community. The 2by2host website is in English.

Features and Ease of Use

2by2host offers managed WordPress hosting for individuals and agencies, although the website seems to be skewed toward the latter. Here are some of the core features included in 2by2host’s hosting plans:

  • 99% uptime, not backed by an SLA
  • Automatic daily, weekly, and monthly backups (dependent on the plan)
  • From one to unlimited add-on domains
  • SSL certificate included
  • 25k to 1m+ website visitors per month
  • 20 GB to unlimited bandwidth

This provider is owned by WordPress experts who have hands-on experience in website development, and who have also contributed to the open source community. With a managed service, it’s good to know that you’re in the hands of industry experts, so be sure to look out for the WordPress Guru support that is not included in all plans.

Since there is no website builder and no one-click installer, this provider’s plans are not suitable for beginners unless you’re willing to go down the WordPress route. Also, the business plans are more feature packed than the agency packages. For example, all business plans come with a free CDN, auto SSL, custom SSL (except base package), and unrestricted plugins, whereas the agency plans (except the highest tier) do not. Most plans support PHP version 7 and staging environments.

2b2host’s uptime is a little low at 99% and is not backed by an SLA.

Pricing and Support

The pricing for the agency plans is good considering that these are managed plans, but they come with few value-added extras. If you’re looking for advanced agency features, along with support and access to a WordPress Guru, you’ll need to reach out to the company for a custom quote. Unless you’ve already chosen the highest agency plan, you’ll have to contact them to discuss your specific requirements.

Alternatively, you can consider one of the business plans that are more expensive and come with only one domain. The business plans include ticket support and access to a WordPress Guru. But be prepared to pay for a higher priced plan if you want access to telephone or email support.

Personally, I always prefer customer support to be free, so I’m not that keen on paid support plans (as offered by this provider) that are charged by the hour. I could try supporting myself, but there is no knowledge base with which to do so, and the FAQs contains just four basic articles. However, there is quite a substantial blog that might serve the same purpose.


My experience of pre-sales support is not great. My two emails had received no responses after four business days.




How does 2by2host match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
12by2hostCompareOur Score4.1Compare
1Go4HostingCompareOur Score2.4Compare


2by2host offers a unique range of WordPress hosting services aimed primarily at agencies, resellers, and developers. The lower-priced agency packages are lacking in features, which means you may need to upgrade to a custom package or a higher priced business package to suit your domain requirements. That said, this company could be a good bet if you’re looking for a host that is owned and operated by software developers and industry experts.


  • Run by developers and industry experts
  • Managed WordPress hosting designed for agencies
  • Support for PHP version 7
  • Free CDN included in plans


  • Support can cost extra
  • The low uptime is not backed by an SLA

Want managed WordPress hosting? Visit 2by2host.com1
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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Lousy customer service

We were using them as a WordPress host. $50 per month for well over a year was way overpriced. I called to cancel their service last month and had asked for a partial refund for the unused portion of the month since it was the first day of the billing cycle. Was told to email the request for a refund but didn't bother. They proceded to bill me for the next month. When I brought this up I received a rude email saying that I was lying about cancelling the service. We're disputing the charge with the credit card company. Do not do business with them. Very dishonest.

Christopher Durley, USA
June 11, 2020
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