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Reviews and expert opinion Get Custom Logo

Jill M. Sheehan
Jill M. Sheehan
Graphic Designer

I’m not sure what to call Get Custom Logo, but I do know that if I need a logo designed, I certainly won’t use it. Read on to find out why I don’t recommend this service and you should, instead, hire a professional logo designer for $5 on Fiverr.


Overview

Buyer Beware!

Get Custom Logo homepage

Based on the very limited information I could find, Get Custom Logo is possibly based in or near India and claims to have served over 5,000 businesses with more than 24 million logos. But I would take this information with a grain of salt.

Actually, I’ll cut to the chase here: I’m not convinced this site is legitimate at all. Read on to learn all about my experience with it (or, non-experience), and why I’d strongly recommend using Fiverr for your logo instead. You can hire a professional designer on Fiverr for as little as $5 and get a real custom design – plus, it’s definitely safe to use.

Red Flag #1: Get Custom Logo claims it’s been featured on top-ranked sites like Huffington Post and Forbes. My editors and I looked into these claims, but nothing checked out. It appears as though nobody has heard of Get Custom Logo, and the only reviews are the ones shown on its own website.

Features and Ease of Use

I wish I could tell you more about how Get Custom Logo works. It looks professional on the surface, yet many of the links are broken or lead to nowhere (and I tested the site in several different browsers with the same result).

At first glance, it seems super easy to use Get Custom Logo. You don’t need to have any design skills, and there’s no confusing logo maker features to figure out – a team of design experts does all of the work for you. Great!

Your first order is even absolutely free with lifetime support. Sounds too good to be true? It probably is.

Supposedly, you just have to fill out a handy-dandy contact form (or you can chat with a representative if there’s one online). Just provide information about your business and logo design ideas, and within approximately 48 hours you’ll receive several custom logo concepts to choose from. Or will you?

Get Custom Logo order form
Fill out the form to get started, but don’t expect to hear back.

Red Flag #2: I filled out the form, but I never heard back (even several days later). The chat window said We are off for the day no matter when I tried to get in touch. Good thing I didn’t send any payment information, but they do have my name, email, and phone number… hmm.

Let’s take a look at the portfolio while we wait, shall we?

Get Custom Logo portfolio - logos
Oh, these logos seem nice, yet very familiar.

The “portfolio” of work seemed awfully similar to logos I’ve seen on other websites. I ran a quick Google search to confirm my suspicions.

Get Custom Logo Google image search
Who owns the FishSpace logo? It appears on other websites – ProDesigns, Fiverr, a logo design blog…?

I ran a similar search for a few “custom” logos featured in the portfolio, including VegRocket, FishSpace, and UberTrends.

Red Flag #3: The logos appeared on other websites, including other logo design services. I wouldn’t call that original work. No matter who originally designed them, someone ripped these designs off. So, even if your logo order does go through, there’s no telling if the design will be 100% original and eligible for trademarking.

Also, there’s very poor spelling and grammar used throughout the site, which further takes away from its credibility. At this point, I’d say stop reading this and go directly to Fiverr or one of the many trusted logo design sites my colleagues have reviewed instead.

Pricing and Support – About That…

File Formats and Ownership

Get Custom Logo does say they’ll send you a free logo (When? Nobody knows). Supposedly, you’ll get it in a range of file formats for on-screen and printing purposes, including AI, EPS, PSD, JPG, PDF, and PNG. You can (allegedly) request any other formats you might need as well.

It also states you’ll receive 100% copyright ownership, and boasts 24/7 award-winning technical support.

If you want (if you even can), you can upgrade to paid packages that include stationery, social media graphics, 3D mockups, and more, depending on which plan you choose.

Red Flag #4: Please note, if you can’t get past the first crucial step in actually reaching a designer or customer support, these options mean nothing. I would have loved to see what concepts they could come up with, but again, they didn’t reply.

Accepted Payment Methods

Get Custom Logo claims to accept most  major credit cards. Would I type in my credit card number? No way.

Red Flag #5: Although the site appears to have a valid security certificate, I’m skeptical, given the lack of verifiable information. In my honest opinion, you shouldn’t share any financial information. It’s just too risky when there are far better logo design services more worthy of your time and money.

Support Options

On the website, there appear to be several methods for getting in touch with the support team, but I tried them all and never heard back from anyone.

Get Custom Logo support - contact form
They feature several contact options, but none seem to work.

Pricing

Comparison

How does Get Custom Logo match up to the competition?

Fiverr Logo DesignCompare 4.9 Compare
Tailor BrandsCompare 4.9 Compare
SMASHINGLOGOCompare 2.3 Compare
Get Custom LogoCompare 1.5 Compare

User reviews

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Bottom line on Get Custom Logo

My Final Verdict – RUN!

Honestly, this isn’t much of a review, it’s a complete warning to avoid this broken logo site until further notice. Instead, I recommend you head over to Fiverr and hire a low-cost designer who responds to your inquiries and who actually wants your business.

Looking for more logo design solutions? Check out our list of the best logo design services.

Jill M. Sheehan
Jill M. Sheehan
Jill is a writer, artist, and graphic designer from the Pacific Northwest. Her areas of interest include print-on-demand technology, surface pattern design, and small business marketing. She enjoys cats, chocolate, 80s music, yoga, and visiting NYC whenever she can.

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