Inside this Article
1. Plans and Pricing
Eleven2 Is Affordable, but HostGator Offers More ValueBoth web hosts offer shared, VPS (virtual private server), cloud, reseller, and dedicated hosting, but HostGator’s plans offer better value than Eleven2’s equivalents. For example, all of HostGator’s shared plans have SSD storage, while Eleven2 has separate plans for shared SSD that offer less storage for the same price as its HDD plans. Other key features you get with HostGator shared plans but not with Eleven2’s are unlimited storage, unmetered bandwidth, a free website builder, a free SSL, and email security. Where Eleven2 shines is its pricing transparency: Eleven2 displays its renewal rates for its plans, and you can pay monthly, annually, or every two or three years. HostGator, on the other hand, only displays its discounted rate, and you need to dig to find that its renewal rate is actually higher than Eleven2’s. HostGator’s plans are billed every month, every three months, every six months, annually, or every two or three years.
HostGator Is Packed with Useful Tools, while Eleven2 Has the BasicsDespite its great pricing, Eleven2 falls short of delivering everything you need to set up a website easily. HostGator includes almost everything Eleven2 offers, but throws in additional features for free, such as a free domain for one year and a website builder.
|Hosting Types||Shared, VPS, dedicated, reseller, WordPress, cloud, Windows||Shared, VPS, dedicated, reseller, cloud|
|Free Domain||✔ Yes, for one year on annual plans||✘|
|Disk Space||Unlimited on all shared plans||10 GB to 500 GB on shared plans (5 GB to 200 GB on shared SSD plans)|
|Bandwidth||Unmetered bandwidth||50 GB to 40 TB on shared plans|
|Automatic Backups||Weekly backups included, CodeGuard add-on available||✔|
|Control Panel||cPanel||Proprietary control panel|
|Free CDN (Content Delivery Network)||✘||✔|
|Free Site Migration||✔||✔|
|Money-Back Guarantee||45-day money-back guarantee||60-day money-back guarantee|
Eleven2 Is Reliable, but HostGator Is Even BetterFor starters, both hosts have a standard 99.9% uptime guarantee. If your site falls short of this benchmark, HostGator gives you a refund worth up to an entire month of service at your current plan, while Eleven2 credits you with one day’s worth of service for every 60 minutes of downtime. HostGator has two data centers in the US. Eleven2 has two data centers in North America as well as one in Europe and another in Asia. However, if you go with an Eleven2 SSD plan, you can’t choose the Europe data center.
HostGator achieved an almost perfect score in our performance tests. To learn more about its strengths, read our in-depth HostGator review. Eleven2’s has some interesting performance-enhancing features – to learn more about them, you can read our expert Eleven2 review.
HostGator Keeps You Safe, while Eleven2 Lets You Fend for YourselfNot only does HostGator include a free SSL certificate on all its basic web hosting plans, it also protects you from identity theft and spam with SpamAssassin. Plus, HostGator gives you the option to purchase SiteLock Essentials if you want virus and malware protection. This is not available with Eleven2. If you want the benefit of an SSL with Eleven2, you have to either pay for it or install a free certificate yourself. Except for the basic protection offered by the network configuration, there are no additional security features with Eleven2. Only its managed enterprise servers feature advanced monitoring and firewalls.
Eleven2 Responds Quickly, HostGator Might Keep You WaitingOne drawback to running a popular web hosting service is that support channels can get very crowded during peak hours. Both Eleven2 and HostGator offer 24/7 support via live chat and phone, but they are not equally responsive. While HostGator’s response times for live chat average around 10 minutes, this interval can double if you’re stuck in a long queue. Its customer forum is no better, as posts need to be admin-approved before they go live. Eleven2 is faster and proficient in answering support inquiries, even when more technical advice is required. Eleven2 also has a ticket system for support, something HostGator is lacking.
Sometimes You Have to Keep LookingAlthough HostGator is a bigger company with a significantly larger customer base, that doesn’t necessarily make it better. As I’ve shown in my comparison, Eleven2 matches up fairly well against HostGator. However, HostGator is still the overall winner, as it provides a series of features, upgrades, and tools that Eleven2 doesn’t have. Although there’s some potential here, neither HostGator nor Eleven2 currently has what it takes to be considered a top hosting service, especially when you compare them with a company like Hostinger, which would be my first choice without a doubt. To discover the other hosts that made it into our top 10, read our complete list of the best web hosting services. Here’s a table to summarize the key takeaways of each section:
Plans and Pricing
Very low prices for initial purchase terms, more expensive than Eleven2 after renewal
Low prices for initial purchase term
Free domain; unlimited storage, bandwidth, websites and emails; free email security and website builder
Free backups, free Cloudflare CDN, unlimited emails
SSD storage on most plans, two data centers in the US, 99.9% uptime guarantee
SSD storage only available as upgrade or on cloud, data centers in the US, Europe, and Asia, 99.9% uptime guarantee
Free SSL, free email filter, advanced security add-ons
Advanced security available only on managed enterprise solutions
24/7 support via phone and live chat; knowledge base
24/7 support via ticket, live chat, and phone; knowledge base