How to Cancel Your Account with DigitalOcean 2019

How to Cancel Your Account with DigitalOcean 2019

Mark Holden
Mark Holden
July 03, 2019
14

If you want to learn more about DigitalOcean and its cancellation policy before signing up, read on. Ready to sign up with DigitalOcean? Click here to get the best possible deal.

DigitalOcean provides cloud hosting for more than one million developers in 195 countries across the world, but it’s not the right host for everyone.

If you’ve decided to cancel your account with DigitalOcean, perhaps you got fed up of the lack of customer service, or maybe you just want a beginner-friendly host like SiteGround.

Click here to read about our other recommended alternatives.

This article will take you step-by-step through the easy cancellation process.

Quick Guide: How to Cancel Your Account with DigitalOcean

  1. Delete all your droplets (be sure to save your data elsewhere).
  2. Go to your dashboard and select Account.
  3. Scroll down to Deactivate Account.
  4. Select Deactivate Account and click to confirm.

My Experience Canceling My Account with DigitalOcean

DigitalOcean, like other unmanaged cloud hosting services, offers a pay-as-you-go model. While this means you only pay for the resources you’ve used, it also means you won’t get a refund.

There’s no money-back guarantee, no refund policy. Nada. It is really easy to cancel your account, though. It can be done 100% via the admin.

First, you need to make sure that you’ve deleted all of your droplets (be sure to save your data elsewhere, if needed!), as this is irreversible.

How to Cancel Your Account with DigitalOcean [CurrentYear]

As it’s quite a big deal to delete your droplets, you will be asked to confirm the choice on several different screens. However, it’s simple and you just need to follow the on-screen instructions.

How to Cancel Your Account with DigitalOcean-image2

Once you’ve destroyed the droplets, select Account from the top right and scroll down to Deactivate Account.

How to Cancel Your Account with DigitalOcean-image3

Select Deactivate Account and confirm.

How to Cancel Your Account with DigitalOcean-image4

That’s the whole process. It’s as simple as signing up and can be done in a couple of clicks.

Ideally, I would have liked to request a refund for my usage (I’d spent $1.03) while testing the service. However, as the support ticket system was not working, it was impossible to get in touch. At least in my situation, the amount I paid was so tiny, it wasn’t a huge deal.

The Best DigitalOcean Alternatives

Is it time for a new web host? Be sure to check our top recommendations.

  • If you prefer managed hosting, Cloudways could be a great solution for you.
  • If you’re looking for a more beginner-friendly host, you should definitely read about Hostinger.
  • SiteGround is another excellent host. It’s beginner-friendly, and it also offers cloud hosting (along with some other attractive hosting plans).

Simple, Straightforward, But Don’t Count On the Support

Canceling my account was as easy as setting it up. However, without the option to contact customer service, there was really nothing I could do in the event of an issue. All I can say is it’s lucky the interface is so user-friendly, otherwise it would be extremely frustrating.

Or if you’re in the market for premium cloud hosting and don’t need any customer support, read the full review on DigitalOcean to learn about its features and pricing.

14 claps
Clap for the post if you found it useful!

Any comments?

0 out of minimum 100 characters
Required Field Maximal length of comment is equal 80000 chars Minimal length of comment is equal 100 chars

Get just one email a month and take your skills to the next level.

Sign up Now!

We check all user comments within 48 hours to make sure they are from real people like you. We're glad you found this article useful - we would appreciate it if you let more people know about it.

Share this blog post with friends and co-workers right now:

We check all comments within 48 hours to make sure they're from real users like you. In the meantime, you can share your comment with others to let more people know what you think.

Once a month you will receive interesting, insightful tips, tricks, and advice to improve your website performance and reach your digital marketing goals!

© 2019 WebsitePlanet.com. All Rights Reserved.