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ZOOM Hosting Review 2024 – Is It Overrated?

James Guill James Guill Web Hosting Expert

ZOOM Hosting is an excellent choice for beginners and websites that don’t need a lot of advanced features. Their Enterprise plans are reliable alternatives to business hosts such as Weebly or Wix.

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ZOOM Hosting has been offering website hosting services to the Philippines and beyond since 2009. While they specialize in serving small and medium-sized businesses, they seem to lack many advanced features that some websites will need. Personal and small business websites will be fine with this platform, but if you need advanced developer support, you’ll need to look elsewhere.

Features and Ease of Use

ZOOM Hosting offers a basic set of features for their shared hosting, and that’s about it. Their plans include:

  • Lots of bandwidth
  • Softaculous auto-installer
  • Supports five or more domains
  • Remote backups on most plans
  • Supports phpMyAdmin
  • MagicSpam anti-spam
  • SiteHaven website builder

Outside of offering support for phpMyAdmin and offering MagicSpam anti-spam, they don’t offer much in the way of value-added features. They don’t even provide free SSL certificates or free domains with their plans.

Now, if you’re looking for a basic website or are a beginner looking for a website host that’s easy to use, this is one you can consider. They offer the simple-to-use SiteHaven website builder along with the Softaculous auto-installer with hundreds of apps, including WordPress, Joomla, Drupal, Coppermine, Zen Cart, and more. Otherwise, you can use cPanel to upload your files and build your website.

Pricing and Support

ZOOM Hosting offers multiple options for shared hosting. Their most popular plans are their Business Cloud plans. They offer the features listed above with scalable options as outlined below:

Cloud-Mini Cloud-Basic Cloud-Pro Cloud-Biz
Storage 1GB 5GB 15GB 25GB
Bandwidth 10GB 50GB 90GB 180GB
Email Accounts 5 10 30 Unlimited
MySQL Databases 5 10 30 Unlimited
Subdomains 5 10 30 Unlimited
Addon Domains 5 7 10 Unlimited
RAM 128MB 256MB 512MB 1024MB

The Cloud-Mini and Cloud-Basic plans are suitable for single domains, but they lack sufficient storage for larger needs. The Cloud-Pro and Cloud-Biz plans offer better options, although I would prefer to see more storage included in the Cloud-Biz plan.

Of course, if you want unlimited storage and bandwidth, you can opt for their Unlimited Cloud Hosting plans. However, these offer some severe limitations that you should be aware of. Specifically, the plans only support one to five MySQL databases, and the RAM on the plans is lacking. Due to this, I don’t recommend even considering their Unlimited plans.

Instead, take a look at their Enterprise Cloud hosting plans. While a bit more expensive, they offer better features. Here’s a quick breakdown:

Corp Portal Ecomm Zoom
Storage 30GB 60GB 80GB 100GB
Bandwidth 300GB 600GB 800GB 1TB
Email Accounts Unlimited Unlimited Unlimited Unlimited
SQL Databases Unlimited Unlimited Unlimited Unlimited
Subdomains Unlimited Unlimited Unlimited Unlimited
Addon Domains Unlimited Unlimited Unlimited Unlimited
RAM 1.5GB 2GB 2.5GB 3GB

These are much better plans, and perfect for businesses websites that require extensive database support.

ZOOM Hosting’s Business Cloud and Unlimited Cloud plans are a bit cheaper than similar offerings from the average web hosting company, though I wouldn’t even bother with Unlimited Cloud because of the limitations on plans. The Enterprise Cloud plans are pricier, but you’re also getting business-grade hosting. Compared to other hosts such as Shopify, Weebly, and Wix, pricing is either on par or slightly higher.

Regarding support, ZOOM Hosting offers average support at best. They only provide telephone, ticketing, and online contact form support. They don’t offer live chat support. Their knowledge base is also somewhat average compared to other hosts.

How much does ZOOM Hosting cost?

ZOOM Hosting offers plans from $1 to $100. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which ZOOM Hosting plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. ZOOM Hosting can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from ZOOM Hosting here.

How good is ZOOM Hosting’s customer support?

ZOOM Hosting is not ranked as one of our top web hosts. But that can also be a result of ZOOM Hosting being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.




How does ZOOM Hosting match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
ZOOM HostingCompareOur Score4.3Compare
Tailor Made ServersCompareOur Score2.9Compare


ZOOM Hosting is suitable for most websites that don’t need advanced developer support such as Python or Ruby. However, stay away from the “Unlimited” plans since they have limitations compared to Business and Enterprise plans.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.


  • Softaculous auto-installer
  • Supports five or more domains
  • Supports phpMyAdmin
  • Includes free SiteHaven website builder


  • Unlimited plans are limited in RAM and databases
  • Lack of advanced developer features
James Guill James Guill
James Guill is a veteran writer with a background in IT support. He’s worked for some of the world’s largest companies including Ericsson, Compaq, GE, Bank of America and Dell.
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I've transferred to ZOOM.PH expecting better service but my move takes me to a disaster as my website becomes down for a few days. Customer service will required you to upgrade to higher plan without even trying to check and troubleshoot your account. The refund process will take you to forever as mine still pending since October 2019.

Girbaud Razon, USA
December 16, 2019
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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