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Reviews and expert opinion Zettahost

Mark Holden Mark Holden Web Hosting Expert

A handful of enthusiastic students in Europe founded Zettahost in 2002. Today, this full-service hosting company offers everything that your online business needs under the same roof – from web hosting and VPS to domain names, SSL certificates, and much more.

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Overview

zettahost mainTo compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Zettahost is a full-service hosting company that started its journey in 2002. Today, it offers shared, semi-dedicated, and cloud hosting along with reseller programs, domain and email services, and SSL certificates. The company’s website is available in English.

Features and Ease of Use

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Zettahost offers three shared cloud hosting plans – FREE (a free plan with limited resources), Personal, and Business that come with:

  • Free activation
  • 99.9% uptime guarantee
  • Stable Linux OS with Apache
  • phpMyAdmin and MySQL(v.5) databases
  • PHP 5/7
  • 3200+ Perl modules
  • GD library for dynamic creation of images
  • Detailed traffic statistics for your hostnames
  • Firewall, spam protection (SpamAssassin), and virus protection (ClamAV)
  • Webmail for web-based access to your emails from anywhere, and at anytime
  • POP3/IMAP and SMTP access
  • Web based file manager
  • Full DNS and WHOIS management
  • EPP Key Control (authorization code required for domain transfer)
  • Fully-featured, web-based advanced control panel

These plans mainly vary in terms of disk space (1GB – unlimited), data transfer (5GB – unlimited), and the number of email and FTP accounts (one – unlimited). If you intend to choose the FREE plan, you can take your pick from the plans optimized for WordPress and Joomla. You’ll get a free domain name for one year with the Personal plans while the Business plan offers you a free domain for life.

The company also offers three semi-dedicated hosting plans (with one free domain for life), three cloud VPS hosting plans, and a free reseller hosting program, along with six SSL certificates and several domain services. Though you’ll find slightly different plans (with the same names) listed under cloud hosting and VPS hosting, a customer support rep told me that they’re the same.

Zettahost offers RAID backup to provide its clients with increased data reliability. Since your data is simultaneously stored on two HDDs, the company can restore the backup (if there’s a hard drive crash) from the unimpaired HDD.

Thanks to its use of XEN Hypervisor technology, the company offers you better isolation of the VPS, which in turn offers you better security, control, and the ability to customize your server fully.

The company offers you three website builders – BasicPages, Soholaunch, and Concrete5, which you can use to design your website easily and develop it further without requiring any special skills. Zettahost also brings you an in-house developed hosting control panel that’s equipped with the one-click application installer – Zacky Installer. It comes with more than fifty of the most popular software applications (for CMSes, blogs, wikis, e-commerce etc.), which you can easily install.

Pricing and Support

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Zettahost’s shared hosting plans are cheap. You can pay for these plans in EUR, USD, or GBP based on which region you are logging in from or choosing while billing. Payments can be made via PayPal, Worldpay, and BitPay. The available billing periods are three months, six months, one year, two years, three years, four years, and five years. Billing period for the FREE plan is unlimited.

All newly registered accounts and upgrades from free to paid accounts of Zettahost are given a 30-day money-back guarantee. However, it’s applicable only for yearly (one – five years) web hosting plans. For one-month subscriptions for the company’s VPS and semi-dedicated hosting plans, a refund can be requested only five days after the first order.

Zettahost offers 24/7 tech support. You can reach the company’s customer support via phone, email, live chat, an online contact form, and a ticketing system (which is only for customers who need to log into their accounts). I tried live chat and got a speedy reply.

Zettahost offers an extensive hosting encyclopedia (similar to a knowledge base) that packs useful information to help you make better decisions when you choose your hosting plan, domains, SSL certificates, etc., and create your new website.
How much does Zettahost cost?Zettahost offers plans from $0 to $4. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Zettahost plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. Zettahost can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Zettahost here.
How good is Zettahost’s customer support?Zettahost is not ranked as one of our top web hosts. But that can also be a result of Zettahost being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.3

Comparison

How does Zettahost match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
ZettahostCompare4.3Compare
BluehostCompare2.5Compare

User reviews

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Zettahost REVIEW: BOTTOM LINE

If you plan to have your own website, you can test the waters with Zettahost’s FREE hosting plan. Once you acquire the basic knowledge of hosting, you can upgrade to a higher paid plan with advanced features.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • 17 years of industry experience
  • Free and cheap hosting plans
  • In-house developed hosting control panel
  • 30-day money-back guarantee (shared cloud hosting)

Cons

  • Limited payment options
  • Some confusion regarding its cloud and VDS plans
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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