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XenonHost Review 2024 – Fast Speeds, Terrible Uptime

Mark Holden Mark Holden Web Hosting Expert

Romanian hosting company XenonHost offers SSD-based shared hosting plans with excellent features and high resource allocations.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

XenonHost-overview1XenonHost is a Romanian web hosting brand of SC Edelweiss SRL, and as such has been providing Romanian-based hosting since 1999. This is not one of the leading providers in Romania, but it does offer a range of plans with some excellent value-adds. Its website is in Romanian only; however, the support pages can be switched between 30 different languages via the built-in Google translate plugin.

Features and Ease of Use

XenonHost offers all the usual website hosting services, including VPS, dedicated servers, domain registration, and shared hosting. The shared hosting plans come with the following core features:

  • Guaranteed average server uptime of 99.5%
  • Weekly backups available for disaster recovery
  • Free .ro, .com, .net, .org, .eu, .us, .biz, .info, .us, .biz, .info domain with annual plans
  • Unlimited add-on domains included in all plans
  • SSL certificates available for purchase
  • From 500 MB to 2 GB SSD disk space
  • Unlimited traffic across all shared hosting plans

The Romania-based servers use Intel Quad-Core processors, SSD storage, and Linux operating systems. XenonHost guarantees an average server uptime of 99.5%, which is lower than the industry norm, and – judging by the terms and conditions – there isn’t any credit in the event of excessive downtime.

The good news is that the plans all have high resource allocations with unlimited traffic, email accounts, subdomains, FTP accounts, MySQL databases, and addon domains. My only reservation is that the disk space is low, ranging from 500 MB to 2 GB SSD disk space.

As well as high resource quotas (apart from the disk space), these plans come with a good range of features for both beginners and advanced users. Beginners get the Softaculous and Fantastico one-click installers, and a free installation of the TrendyTools website builder to help you create your website without coding knowledge. Advanced users have access to PHP, Perl, Python, and Ruby on Rails, as well as Cron jobs and SSH access.

All plans come with daily and weekly backups, although these are only for disaster recovery purposes and are not guaranteed.

Pricing and Support

Considering the level of resources and features, the prices are in line with similar companies in Romania and abroad (if not a little cheaper). Also, don’t forget you get a free domain with annual plans.

The plans can be purchased on six, twelve, and twenty-four-month terms, with no discounts for longer commitments. You can upgrade or downgrade for free at any time, which is pretty uncommon.

At the checkout, they present quite a few add-ons that I’m not particularly fond of, but I can understand it considering the otherwise reasonable prices. These add-ons include an SSL certificate, SpamExperts email security, and the Weebly website builder.

Self-support options are quite varied and include FAQs, tutorials, and an announcements page. Fewer facilities are provided for summoning support from a real human; there is a support ticket submission form but no phone number and no email address unless these are hidden away behind the customer login page.

XenonHost-overview2

Unfortunately, the live chat was offline during Romanian business hours. So I sent a message via the offline live chat window but received no response for five working days… and counting.

4.3

Pricing

A free domain name is included with some hosting plans from XenonHost

Comparison

How does XenonHost match up to the competition?

Bluebird HostingCompareOur Score4.8Compare
VentraIPCompareOur Score4.8Compare
XenonHostCompareOur Score4.3Compare
Go4HostingCompareOur Score2.4Compare

XenonHost REVIEW: BOTTOM LINE

XenonHost offers a range of SSD-based hosting plans. You don’t get 24/7 customer support with this budget brand, but you do get affordable, feature-packed plans with some unlimited resource quotas.

Pros

  • The shared hosting plans are all affordable
  • SSDs are in use on all plans
  • Beginner-friendly website building tool and one-click installer
  • Support for PHP, Perl, and Ruby on Rails

Cons

  • Live chat was offline during business hours
  • The uptime guarantee is low and not backed by compensation

Buy feature-packed affordable hosting from XenonHost
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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cel mai prost serviciu la xenon este

oamenii de la xenonhost dorm pe ei, le trimiti tichet si raspund dupa 7 zile , preturi mari la moeniile pe .ro . orientati-va catre altii ca ei sunt depasiti sau nu le mai pasa de clienti . nu recomand !!

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george, Romania
March 22, 2024
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