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Reviews and expert opinion Wolfatek

Mark Holden Mark Holden Web Hosting Expert

Wolfatek is a long-standing South-African company offering a selection of I.T. services. The shared hosting plans are vague, so it’s hard to comment on the quality.

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Overview

Wolfatek-overview1Wolfatek is a Durban-based company which was founded in 2003. As well as hosting, it does computer repairs and I.T. services in its local areas; Durban, Umhlanga, Ballito, and Durban North. The company’s website is available in English.

Features and Ease of Use

Wolfatek offers a range of I.T. services, as well as hosting packages. The shared hosting plans come as standard with these core features:

  • High availability and live redundancy
  • Daily off-site backups
  • Control panel access for self-management
  • Low clients per server ratios
  • Multiple South African based data centers

Wolfatek provides hosting services which are primarily targeted at businesses. Unfortunately, some of the statements of the website are quite vague and I wasn’t able to get any clarification from customer service.

Wolfatek has its servers colocated in multiple data centers in different South African locations. Apparently, it has access to “some of the fastest connections in the country” and high availability (the percentage is not specified) as all servers are duplicated into backup servers, in the event of failure.

If you purchase a shared hosting plan, you benefit from control panel access, which means you can add or remove email accounts, change email passwords, set up FTP access, install website applications, and so on. Essentially, the same features you’d expect in any self-managed shared hosting plan.

It’s less clear if there’s support for PHP or beginner-friendly features like a website building tool or a one-click installer. However, if you need to scale, there are VPS and dedicated server packages, as well as the shared hosting plans.

Pricing and Support

Unusually for a shared hosting company, you can’t purchase the plans online. Nor are the prices advertised. As I didn’t receive a reply from the company, I am unable to comment on the prices at all.

I also can’t comment on the payment terms and whether you can choose a month-to-month contract or a longer term discounted option. Neither can I tell you if an SSL certificate or domain name is included, though I’d assume not, to be on the safe side.

Wolfatek-overview2

Customer service is available by phone and email only, with the hours limited to Monday to Fridays from 8:00 a.m. to 5:00 p.m. There are no help documents on the website, so if you don’t get a response from support (like me!), then you are left waiting.

Comparison

How does Wolfatek match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
WolfatekCompare4.1Compare
BluehostCompare2.5Compare

User reviews

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Wolfatek REVIEW: BOTTOM LINE

Wolfatek offers a decent range of hosting services including shared hosting, VPS, and dedicated servers. However, with the lack of information on the website and the poor customer service, it feels like the company’s focus is on its local I.T. services and hosting is a secondary product.

Pros

  • Range of services for all businesses
  • Control panel access for self-management
  • Servers in multiple South-African centers
  • Live redundancy and high availability

Cons

  • Customer service hours and provision is limited
  • Information on the website is very basic

Buy South-African hosting now at Wolfatek

Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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