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Webshop-Danmark Reviews 2024 – WORST Customer Support

Gwen Rodgers Gwen Rodgers Web Hosting Expert

Webshop-Danmark offers a simple range of hosting services from its out-of-date website. The prices are okay, but the customer service is pretty much non-existent.

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Overview

Webshop-Danmark-overview1Webshop-Danmark appears to have been founded in 1995, although it’s not overly clear. Its website is extremely basic, quite outdated, and is only provided in Danish.

Features and Ease of Use

There are four shared hosting plans which all include these features as standard:

  • Create and restore backups
  • Domain registration available
  • Single domain only
  • SSL access included
  • Up to 20,000MB disk space
  • Unlimited monthly data traffic

These shared hosting plans include all of the regular features you’d want in a hosting plan such as FTP access, MySQL databases, and support for PHP, plus some value-added features like SSH access and Cron jobs to ensure your website runs optimally.

There’s a one-click installer which includes more than 300 programs that can be installed with a couple of clicks, as well as compatibility with all of the regular CMS programs like WordPress, Joomla!, and Drupal.

While the shared plans are relatively comprehensive, if you need more resources, there are VPS packages available which give you the option to choose between various Linux distributions e.g., Debian, FreeBSD, Fedora, Ubuntu, and CentOS – all in the latest versions.

I do have some reservations, however. When I visited the website, the live chat was always offline, despite being during business hours, and the news section of the website has not been kept up to date. In fact, the most recent post was in 2014!

Pricing and Support

The prices are okay – in line with similar companies. Be sure to consider that the base plan doesn’t include most of the value-added features (SSH access, a domain name, Cron jobs, PHP, and so on) and the resources are low (5000MB disk space), so you’ll most likely need to upgrade to one of the higher tier plans.

Despite the website appearing outdated, you are able to purchase the hosting via the website and the process is surprisingly smooth. The plans can be purchased in three, six, or 12-month plans, without a long term discount, but there is a 14-day money-back guarantee.

Customer service is so limited it’s almost non-existent. If you like to research solutions on your own, you’re out of luck, as the knowledge base only has a handful of documents – nowhere near enough to solve your problem in the event of any technical issues.

Furthermore, when you attempt to contact the company, they redirect you to a login page. Obviously, if you’re not an existing customer, logging in is impossible. Additionally, although there seems to be a live chat option, it was consistently offline during my visits to the site, preventing me from sending a message.

Suffice it to say, I was unable to get in touch with the company at all. It’s a shame because I’d like to get some more information about the features.

4.3

Pricing

Webshop-Danmark Web Hosting

Comparison

How does Webshop-Danmark match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Webshop-DanmarkCompareOur Score4.3Compare
1Go4HostingCompareOur Score2.4Compare

Webshop-Danmark REVIEW: BOTTOM LINE

It’s hard to tell the status of Webshop-Danmark. The website is outdated but you can still purchase the hosting plans online, which I’d recommend doing with some caution.

Pros

  • Plans are well-priced
  • One-click installer is included
  • Easy to purchase via the website
  • Support for advanced scripting languages

Cons

  • Website appears out-of-date
  • Could not get hold of customer service

Buy Danish hosting at Webshop-Danmark1
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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