Features and Ease of Use
Webmedia sells only one shared hosting plan along with domain registration. The core features of their hosting plan are:
- 99% uptime guarantee backed by service level agreement
- One domain registration included
- Single website hosted
- 1GB disk space
- 100GB network traffic
The first thing you’ll notice about Webmedia is the simplicity. They sell only one affordable hosting package called All-in-One. This is intentional because Webmedia aims to be a no-frills, affordable option for small websites. In fact, on their About page, it’s clearly explained that Webmedia provides “simple, fast and inexpensive web hosting services.” However, if you want more resources or have a more demanding website, you can check out the sister company, Avalon, instead.
So let’s dig a little deeper into what is offered.
The hosting plan comes with the easy-to-use cPanel control panel, support for PHP (version unspecified), and MySQL databases. You also get both FTP and SSH access, which is often not included even by premium website hosting companies. For beginners, the hosting comes compatible with popular CMS programs such as WordPress, Joomla, and Drupal.
You can customize your hosting plan at the checkout by beginning with the base package then configuring the amount of disk space (1000MB-3000MB), bandwidth (100GB-1000GB), email accounts (10-100), and additional domains (0-10) as required. Although this obviously increases the cost, it’s nice to see this kind of flexibility from a budget brand.
Finally, and surprisingly, Webmedia has an uptime guarantee backed by compensation detailed in its terms and conditions. Although the guaranteed uptime is low at 99%, it’s nice to see that it’s backed by a bona fide SLA.
Pricing and Support
The Webmedia website clearly states that this is a budget brand, and the prices reflect this. Put simply, you get a good level of resources at a perfect price point. You get domain registration for free, but SSL certificates cost extra, and you also have to account for the fact that all prices are exclusive of 25% VAT (which is an additional cost if you can’t claim it back as a business).
There is a 50% discount on the monthly price for the first year, so bear in mind that the price will double in the second year. You can only buy annually, but the initial annual commitment needn’t worry you too much, because – in addition to the 50% discount – you get a 30-day money-back guarantee that can get you out quickly if it all goes wrong.
Webmedia is open about the fact that the customer service provision is limited. If you need 24-hour support, you should contact its sister company, Avalon. However, you can contact Webmedia’s customer support team by email, telephone, and ticket during standard weekday working hours. They also have a small knowledge base.