Cornish company Vivid Telecom is more than just a hosting company. It also offers hosted telephony plans along with voice and data solutions, all provided on a continuously improving high-speed network.
This company is also contributing to the “green” cause by reducing its carbon footprint. Its clustered cloud boasts of “greener” functionality thanks to the more efficient use of computing resources.
Vivid Telecom’s website is in English, and all billing, support, sales, and customer service queries are handled by the U.K. team.
Features and Ease of Use
Vivid Telecom offers four cPanel-powered Linux shared hosting plans: FreeStart, Standard, Premium, and Advanced. They differ in terms of the number of hosted websites (1 to unlimited), disk space, and bandwidth (2 GB to unlimited), availability of free domains, and the number of email accounts (5 to unlimited). With all these plans, you get:
- 99.9% uptime guarantee
- Odin Plesk
- phpMyAdmin 4.0
- Clam AntiVirus
- Nightly server backups
You can schedule regular tasks via custom Cron jobs, and the Softaculous one-click installer lets you install your favorite CMS, wiki, image gallery, or other apps.
The company also offers SEO-optimized, multilingual WordPress plans that come with publishing tools for content management and importers for LiveJournal, Blogger, Tumblr, and TypePad. There are also Linux VPS and dedicated server plans.
Pricing and Support
As its name suggests, Vivid Telecom’s “FreeStart” plan is a free plan, but it was showing as “out of stock” when I tried to sign up. If you could get it, it would be a useful way to test this company’s hosting services.
The other three shared hosting plans are affordably priced, and you can pay for them in GBP, USD, or EUR on a monthly, quarterly, semi-annual, annual, biennial, or triennial basis. However, not all billing cycles are available for all plans, so you’ll have to check the situation for your chosen plan.
Vivid Telecom offers an unconditional 30-day money-back guarantee that gives you a month to decide if this really is the host for you. Domains don’t come under this guarantee, though.
You contact the company via telephone, ticket system, contact form, Skype or live chat. Unfortunately, my exploratory email as a prospective customer went unanswered.
In terms of self-support resources, the knowledge base link leads nowhere, and the FAQ page contains a lot of repeated entries: