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Usonyx Review 2024 – Why You Need to Give It a Try

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Usonyx is a self-proclaimed “leading SME-dedicated web hosting service provider” based in Singapore. The company was founded in 1997 with the aim of providing the best web hosting services to SMEs, corporates and the government sector.

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Usonyx-overview1To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Founded in 1997, Usonyx claims to have been the first hosting provider to introduce VPS and dedicated server solutions in Asia. It offers web hosting solutions to corporates, the government sector, and (mainly) SMEs in Singapore, and it uses data centers in Singapore, China, Japan, Australia, South Korea, Malaysia, and Thailand. The Usonyx website is in English.

Features and Ease of Use

The Usonyx hosting products come with an array of features including:

  • cPanel control panel
  • MySQL database(s)
  • Unlimited parked domains
  • Unlimited FTP accounts
  • SSL certificates
  • Unlimited monthly traffic
  • Backup services
  • 99.9% uptime guarantee

Usonyx’s East Asian and Australian data centers are equipped with state-of-the-art infrastructure, enhanced security, and power backups.

Usonyx claims to be the first company in Asia to deploy a combination of SWsoft’s HSP Complete hosting automation solution and Virtuozzo Linux server virtualization that enables it to manage thousands of customers from one central console. It performs frequent website backups so that your website can be restored if disaster strikes; and these backups are retained for seven days on all hosting plans.

This Singapore-based hosting business provides SSL certificates with advanced features, including an address bar padlock, proven domain ownership, organization identity information, and an EV-certificate green address bar.

Pricing and Support

Usonyx’s hosting plans are reasonably priced for the somewhat advanced features. It offers two billing subscription cycles: monthly and annual. There is no refund policy, but the 99% uptime guarantee is backed by a compensation plan.

You can contact Usonyx’s award-winning 24/7/365 support team via telephone, ticket system, email or live chat. Singaporean customers can even visit the Usonyx offices during business hours on Mondays through Fridays.

The polite support team members typically respond within an hour, and they responded to my query email within minutes to tell me that my message had been forwarded to the sales department. Less than 24 hours later, the sales department responded with the information I had requested:


Usonyx provides a comprehensive “support solutions” knowledge base with very insightful articles and tutorials. In addition, it provides a reasonably detailed FAQ section at the end of each hosting product page.

How much does Usonyx cost?

Usonyx offers plans from $80 to $319. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which Usonyx plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. Usonyx can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Usonyx here1.

How good is Usonyx’s customer support?

Usonyx is not ranked as one of our top web hosts. But that can also be a result of Usonyx being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.




How does Usonyx match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1UsonyxCompareOur Score4.1Compare
1Go4HostingCompareOur Score2.4Compare


If you are looking for VPS or dedicated servers, Usonyx seems to have the necessary expertise and infrastructure to deliver excellent solutions. With data centers in multiple locations across the Asian continent, this vendor all but guarantees high availability and performance for all the websites it hosts.

Usonyx might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”


  • Premium features with no apparent restrictions
  • Frequent website backups
  • Award-winning customer support available 24/7/365
  • 99.9% uptime network guarantee


  • No free trial
  • No refund policy for their services
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
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Migration and solution solved through them!

I’m currently had been served a year by their service and feel satisfied after I moved from another web hosting company to them. As previously, my website had some security issues to deal with when I was with my old hosting providers (I don't want mention it), which they claimed that it is not under their responsibility. I felt ridiculous and I started to search for other hosting providers. I found Usonyx had some quite reasonable prices for me to migrate to so I decided to contact them. I would like to thank Roger, the sales consultant that consulted me on how to prevent my previous issues from happening and provided me some extra protection solutions.

David Seow, Malaysia
July 26, 2019
Well customer service

Had used about a year by their service and am satisfied with the customer service team. Because every time I called in to troubleshoot my issue they did a good job with professional well manner and guide me well since I'm a person who has low knowledge on IT. Thanks to the team and keep it up!

Eric Lee, Malaysia
July 25, 2019
Professional, quick, helpful, patience & knowledgeable

I’ve been using USONYX for at least the past 6-7 years where ever & whenever I need a VPS service. Most of the time their respond is very quick (within 1-2 hours), technical staffs are professional, quick, helpful, patience & knowledgeable. I enjoy very much their service & feel safe with them. Yes. I always recommend them to others cos I know my reputation will not be hurt.

John Low, Malaysia
July 04, 2019
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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