U.S.-based Dedicated.com started its journey in 2013 to provide scalable and custom solutions for the most demanding businesses. Dedicated.com focuses mainly on selling dedicated servers, colocation services, VPS, and private cloud hosting.
Dedicated.com has six top-class data centers in the U.S. (Atlanta, Chicago, Dallas, Los Angeles, New York City, and Seattle) and one data center in Canada (Montreal).
The Dedicated.com website is in English and very easy to browse. All prices are displayed in U.S. dollars.
Features and Ease of Use
Dedicated.com offers an array of instant deployment dedicated servers for heavily-trafficked websites and gives you the option to configure your server depending on your requirements. Some key dedicated server features include:
- 5 useable IP addresses
- 100% uptime SLA
- Custom-built Synergy control panel
- IPMI/iKVM access
- Supports Windows and a variety of Linux distributions
With the instant deployment dedicated servers, there are different storage types available: HDD, SSD, and NVMe, and the disk space goes up to 2x 2TB. If you want super-fast performance, I recommend choosing SSD or NVMe.
All of Dedicated.com’s services come with free on-site DDoS protection from Corero. Rather than setting up a separate detection system that leaves your servers vulnerable for a brief period before the incoming attacks are recognized, each of its 10Gbps ports passes through a Corero Smartwall Appliance capable of filtering out a 10Gbps line-rate DDoS attack.
These security measures ensure your server defenses are always up and that there’s no downtime even at the beginning stages of a dreaded DDoS attack.
If you need fewer resources, you could pay less with Dedicated.com’s VPS hosting KVM or OpenVZ packages. Here are some of the VPS hosting features:
- SolusVM control panel
- Full root access
- SSD storage
- Isolated server resources
You can get from 10 GB SSD to 320 GB SSD storage space, RAM from 512 MB to 16 GB, and from 500 GB to 8 TB bandwidth.
A SolusVM control panel is an excellent option for VPS users. For instance, you can easily install different operating systems and get control over more than one server on a single pane.
Pricing and Support
Although Dedicated.com charges high prices for its dedicated server plans, its VPS packages are quite cheap, considering the features and resources you get. Sadly, Dedicated.com doesn’t offer any refunds or a free trial.
There is a small knowledgebase on the website that covers some important topics, but not enough to troubleshoot complex technical issues. There’s also an FAQ section for each service provided.
To get in touch with the customer support, you can open a support ticket, call by phone, or send an email. Since the website states that Dedicated.com offers managed hosting, I opened a support ticket to get more information. I received a response within 8 hours, advising me that the company doesn’t provide any shared hosting solutions.