Reviews and expert opinion United Hoster

Ranked 407th from 2644 Web Hosting
4.4
Ease of Use
4.6
Features
4.6
Pricing
4.2
Support
4.2
Mark Holden
Mark Holden
Web Hosting Expert
United Hoster is a full service hosting company based in Germany. The company owns and operates two data centers, and it has a robust uptime guarantee.

Overview

United Hoster

United Hoster (usually decapitalized, but it doesn’t look so good in print) is a German host that was founded in 2003. This hosting provider has 35 employees, lots of positive reviews on independent websites, and it owns and operates two 100% green energy-powered ISO 27001 data centers located in Frankfurt and Cologne. Although their main website is in German, their checkout flow is also available in English.

Features and Ease of Use

United Hoster

United Hoster offers a substantial selection of hosting services. Focusing on their shared hosting plans, the core features you can expect are:

  • 99.996% uptime guarantee
  • Backup space on an external database
  • Two to six .de domains included
  • Free SSL certificates
  • 10GB, 25GB or 100GB SSD storage space
  • Unlimited data transfer

I’m pleased to see that United Hoster owns and operates two German data centers, one in Cologne and one in Frankfurt, which both run on 100% green energy and are ISO 27001 certified. These data centers also have redundant, environmentally-friendly UPS systems and a redundant fiber-optic network, and they benefit from 24/7 monitoring.

United Hoster’s website states that they “have enough capacity to guarantee the highest quality and security of hosting,” and this claim is backed by an SLA that guarantees data center availability of 99.996% on average each month.

The hosting plans use the popular Plesk control panel, and the servers run on 100% SSD storage for disk read/write speeds up to ten times faster than traditional HDD. In terms of security, all plans come with DDoS protection as standard, and your data is subject to Germany’s data protection laws.

There are three simple, yet relatively feature-packed shared hosting plans that come with a website builder (great for beginners), a one-click installer (for only ten programs), and a WordPress toolkit to help you manage your WordPress websites. For experts, some of the value-added features include support for PHP version 7.0, FTP access, multiple MySQL databases, Cron jobs, and support for advanced coding languages Perl and Python.

Pricing and Support

unitedhoster 2

Since the plans are so feature-packed, and the company owns its own data center, and they boast a good uptime SLA, United Hoster’s prices are understandably higher than local and international competitors.

You can purchase plans only on six-month terms, but there is no money-back guarantee or free trial to make you feel better about making the commitment. Although SSL certificates and domain registration are included, you will see that a “facility fee” is added to the final price.

You can contact this company for customer service by telephone (extended business hours), email, and support ticket. A little disappointingly, the advertised response time is 12 hours if you contact them during business hours. When I sent them an email, I received a polite and helpful response within one day. Whilst I’m left a little underwhelmed by the customer service, I’m pleased to see a pretty substantial knowledge base that will help you to help yourself.

Pricing

4.2

Web Hosting

Plan Name
Storage
Bandwidth
Free SSL
Number of Sites
Price
10 GB
Unlimited
+
4
$5.57
25 GB
Unlimited
+
10
$11.25
100 GB
Unlimited
+
14
$22.62
Plan Name
Storage
Bandwidth
Free SSL
Number of Sites
Price
10 GB
Unlimited
+
4
$5.57
25 GB
Unlimited
+
10
$11.25
100 GB
Unlimited
+
14
$22.62
More Details

Cloud Hosting

Plan Name
Storage
Bandwidth
CPU
RAM
Price
50 GB
Unlimited
1 CORE
1 GB
$20.46
Plan Name
Storage
Bandwidth
CPU
RAM
Price
50 GB
Unlimited
1 CORE
1 GB
$20.46
More Details

VPS Hosting

Plan Name
Storage
Bandwidth
CPU
RAM
Price
50 GB
Unlimited
1 vCores
1 GB
$6.71
100 GB
Unlimited
2 vCores
4 GB
$9.90
150 GB
Unlimited
4 vCores
8 GB
$16.94
200 GB
Unlimited
6 vCores
12 GB
$22.62
125 GB
Unlimited
3 vCores
2 GB
$14.66
175 GB
Unlimited
5 vCores
4 GB
$20.35
225 GB
Unlimited
5 vCores
6 GB
$26.03
425 GB
Unlimited
10 vCores
16 GB
$43.08
Plan Name
Storage
Bandwidth
CPU
RAM
Price
50 GB
Unlimited
1 vCores
1 GB
$6.71
100 GB
Unlimited
2 vCores
4 GB
$9.90
150 GB
Unlimited
4 vCores
8 GB
$16.94
200 GB
Unlimited
6 vCores
12 GB
$22.62
125 GB
Unlimited
3 vCores
2 GB
$14.66
175 GB
Unlimited
5 vCores
4 GB
$20.35
225 GB
Unlimited
5 vCores
6 GB
$26.03
425 GB
Unlimited
10 vCores
16 GB
$43.08
More Details
A Free Domain is included when purchasing any hosting service from United Hoster

Bottom line on United Hoster

United Hoster has many industry partners and is highly certified. The company has a solid uptime SLA and a robust infrastructure. Although not the cheapest on the market, this is definitely one to consider for customers who want a solid host.

Pros

  • Own and operate their own data centers
  • Excellent uptime SLA
  • Website builder included in all plans
  • Support for PHP 5 and 7 included

Cons

  • Expensive plans (but good value for money)
  • Relatively limited customer service options

Get hosting that’s worths the premium price from United Hoster

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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