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Reviews and expert opinion Unique Star

Mark Holden
Mark Holden
Web Hosting Expert

Hosting provider Unique Star enjoys some positive reviews on social media, and its plans include all the expected elements.


Overview

Unique-Star-overview1Unique Star has offices in the U.K., Saudi Arabia, and Pakistan. Its Facebook page is inactive, but it has some positive social media reviews. Its crisp, clean website is available in English.

Features and Ease of Use

Unique Star sells the full suite of hosting services, from shared hosting to dedicated servers. Its shared hosting plans come with these key features as standard:

  • 99.9% uptime guarantee
  • Free domain registration with the higher tier plans
  • From one to unlimited add-on domains
  • Unlimited disk space and bandwidth plans available
  • Free 24/7 customer support

There are five tiers of shared hosting plans: Personal, Basic, Pro, Advanced, and Premium. The Personal plan has limited features, so unless you need a basic plan with less than 100 MB disk space, you will need to upgrade to one of the four higher packages.

The higher-tier plans all include support for advanced-level features such as FTP access, MySQL databases, and PHP (although only the slower version 5). There’s also support for other programming languages including Perl, Ruby, Ruby on Rails, and JavaScript.

New website owners get some useful tools to help them get started quickly. There is a one-click installer for WordPress, phpBB, and various CMS programs (but I can’t tell you which ones). There is also a live chat script installer and a generic one-click script installer.

Plans come with the popular cPanel control panel, and you get an industry-standard 99.9% uptime.

Pricing and Support

Unique Star’s prices are in line with other companies. The higher tier plans – which come with unlimited disk space, bandwidth, and domains – are at the higher end of the price spectrum. However, if you can make do with fewer than four domains, you could pick up a cheap plan with all of the same features.

You can purchase plans on terms ranging from one month to three years, and you pay less when you commit more. Domain names come free with some plans (but not all), but backups and SSL certificates always cost extra, so that’s something for you to keep in mind when considering a purchase.

24/7 customer support can be accessed by phone, live chat, and email. There is no knowledge base (unless it’s hidden behind a login page) or FAQs, which means you’re reliant on the quality of the technical support staff.

Unique-Star-overview2

Unfortunately, when I attempted to contact the company in the early morning (U.K. time) by email and live chat (which was offline at the time), I had still received no response two days later.

Pricing

4.2

Comparison

How does Unique Star match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
Unique StarCompare 4.2 Compare
BluehostCompare 2.5 Compare

User reviews

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Bottom line on Unique Star

Unique Star has enjoyed positive reviews on social media and independent review sites. Whilst I couldn’t find any stand-out features from this provider, all the expected elements are there along with support for some advanced programming languages.

Pros

  • 24/7 customer service by phone, live chat, and email
  • Support for advanced programming languages
  • Several one-click installation tools
  • Value-for-money pricing

Cons

  • An older version of PHP installed
  • No knowledge base or FAQs

Get hosted by popular provider Unique Star

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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