UndergroundPrivate is a web hosting company that’s based in Belize. It was founded in 2012 and has grown to support numerous customers. Its servers are housed in data centers that are located in Russia, the Netherlands, and France. The company’s webpage is available in English only.
Features and Ease of Use
Housed in its Netherlands data center, the shared hosting plans come with resources that are suitable for some medium-sized business websites. These are some of the features:
- 99.9% uptime
- 2GB, 8GB, or 20GB storage
- Unlimited bandwidth
One plus of hosting with UndergroundPrivate is privacy. Like most other offshore web hosting provider, you get privacy plus a few other benefits and in this one’s case, it is DMCA ignore.
This is for those who want to produce or share information that’s backed by copyright. Usually, if your web hosting provider is contacted, you’ll be given a takedown notice. Some hosting providers will follow through by either taking down the content or your website if you don’t comply. This one will ignore the notice and content.
CloudLinux runs on Shared hosting servers. The benefits include better security and virtualization so that no customer overuses server resources and overload the server thus affecting other customers. Here, everyone is in their own area – much like VPS but a lightweight version.
All plans come with cPanel for easy management. UndergroundPrivate also provides the Softaculous plugin so that customers can easily install applications like WordPress in a few clicks without prior knowledge of manual installation.
The storage is solid-state disks. They are way better than HDD for performance. That’s coupled with a 1Gbps port which means that you can take more requests at a time. Beware though that the port is shared with the other customers on the server.
There’s no provision for automatic backups so you have to take yours. However, UndergroundPrivate provides RAID 1 mirroring for data reliability so if anything was to happen to your main drive, your data is still available from the mirrored drive.
Pricing and Support
UndergroundPrivate doesn’t offer the cheapest shared hosting prices, especially when compared with American companies. However, when compared with other offshore companies, it’s low priced.
There are no free incentives here – no free trial, no free version, no free domain, and no free SSL. The subscription periods are one month, six months, and twelve months. If you’re willing to pay for 12 months, you’ll get about a 20% discount.
There’s no guarantee of uptime so if you don’t get a good one or are unsatisfied for any other reason, you can get a refund on unused funds. There’s no full money-back guarantee.
Customer support is available through email, Skype, phone, and ticket. There’s a knowledge base section but it has only one tutorial and it’s on WordPress. Not enough. I needed more information on some features so I sent an email and got a reply the next day.