Its data center is in Keiv, Ukraine and the website is in Russian and Ukrainian.
Features and Ease of Use
UH.ua hosting features include:
- 99.9% or higher uptime guarantee
- Fast technical response guarantee
- Free SSL certificate
- Choice of control panel
- Free domain with annual hosting
- Support for WordPress
- Antispam and antivirus protection
- Data backups
UH.ua offers both Unix and Windows shared hosting plans. The entry-level “Kid” Unix plan includes unlimited monthly bandwidth, 7GB of storage for one website, and one MySQL database. Stepping up to the “Optimal” level, data allowances and features include unlimited bandwidth, 15GB of storage for 10 websites, and 10 MySQL databases.
For customers needing Windows hosting, UH.ua’s entry-level shared Windows / ASP.NET hosting includes unlimited monthly bandwidth and 5GB of storage for one website. The more advanced, “Optimal” Windows plan includes unlimited bandwidth, 10GB of storage for 10 websites, and 10 MSSQL databases.
A free Let’s Encrypt SSL certificate is included with hosting plans and automatically installed via the control panel. For customers wanting an upgraded SSL, they may purchase one of these at an additional charge:
- Comodo Positive SSL
- Thawte SSL123
- Comodo Positive SSL Wildcard
- Thawte SSL123 Wildcard
- Comodo EV SSL
- Thawte SSL Webserver with EV
Hosting customers already receive basic protection against HTTP flood DDoS attacks. However, VPS, VDS, and dedicated server hosting customers have the option to enhance their DDoS protection by paying an additional monthly fee. You can choose to protect one website or upgrade to unlimited websites on one or two IP addresses, with protection ranging from 5Gbps to 50Gbps.
Pricing and support
Pricing for UH.ua’s shared hosting plans is very affordable, both compared to other Ukrainian web hosts and international providers. The entry-level Unix plan costs around the price of a cappuccino per month but comes with many top-level features such as the uptime and technical support guarantees. This equates to less than half the price of many other Ukraine-based hosts.
UH.ua shared hosting plans can be paid for in monthly, quarterly, semi-annual, annual, biennial, or triennial intervals (for Unix only) with discounts offered over the monthly rate – the longer the term, the higher the discount.
Customer support is handled by email and ticketing on a 24/7 basis. Telephone support is available from 8:00 a.m. – 8:00 p.m. local Ukraine time. I reached out to support with a sales query and received a prompt reply that same day.
UH.ua offers a service level agreement that covers its uptime guarantees and technical support response time. The standard SLA includes a guaranteed uptime of 99.95% and a one-hour technical support response time during normal business hours. It has upgraded SLAs which raise the uptime guarantee to 99.99% and 99.999%, along with a 30 or 15 minute technical support response time guarantee.