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James Guill James Guill Web Hosting Expert is a Mexican web hosting company offering low-cost shared hosting services. Its signup process is a bit suspicious, so be careful when considering this host.

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TuHost FeaturesTo compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here. is a Mexican web hosting company that has been in operation since 2008. With servers located in the United States, it offers a nice set of services at a great price. However, be careful when considering this host, as its signup process is suspicious.

Features and Ease of Use offers shared hosting plans that include adequate storage and the following features:

  • Unlimited bandwidth
  • Unlimited subdomains
  • Unlimited databases
  • Multi-domain support
  • Regular backups

There are a few features that make stand out from other providers. That includes support for Ruby on Rails and CGI-bin along with multiple versions of PHP. Also, this host provides Cloudflare CDN and protection for your website as a nice freebie. You’ll also have access to cron jobs, Zend, ionCube, and cURL. also offers features perfect for beginners, including the My Site Builder Lab with over 180 templates, online webstore tools, payment processing tools, and SEO tools to help you rank well on Google. Also, it offers the Softaculous auto-installer with hundreds of apps, including WordPress, Joomla, and more. All plans are powered by cPanel, so experienced users will have no problems figuring out how to use this service.

Pricing and Support offers four levels of shared hosting with prices that are a lot lower than most providers. You can get a year’s hosting here for what you might pay for two months’ worth at other places. Also, all plans come with a free domain registration. Note that SSL certificates are not free with this host.

This sounds great, but its signup process is a big red flag to me. The only way to sign up for service with is by contacting support. Also, the only payment options listed on the website are direct bank transfer or through Banamex transfer at Mexican 7-11 stores. Customer support informed me that also accepts PayPal for service.

Personally, I find this a bit suspicious for a web hosting company to not have a payment system in place, especially one that’s been in business since 2008. If this were any other type of online merchant, I’d steer clear over concerns of them being scammy. has average options for support. It offers phone support, email support, and online ticket support. Support hours are not listed but the company hours are Monday through Friday from 9 am to 9 pm, so expect a response only during those times.

Unfortunately, the company doesn’t offer a FAQ section, and the link on the website just loops back to the main support page. There also isn’t an option for live chat support, but you can contact them through Facebook and Twitter. According to Facebook, they answer messages there in a few hours.

TuHost Customer Service

I contacted through Facebook to inquire about services and its signup process, and I received a response in a couple of hours. All agents speak Spanish, and it appears they use DeepL translator for their agents. The first reply was a natural answer, but the question about the signup process was a pre-packaged message. It appears that Facebook is the best way to contact support.



A free domain name is included with some hosting plans from


How does match up to the competition?

BluehostCompare2.5Compare REVIEW: BOTTOM LINE

While I’d like to recommend as a low-cost web hosting company, its signup process is too big of a red flag to ignore. I’d avoid this host until it can put proper systems in place for signup and payment.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.


  • Supports multiple domains
  • Free domains
  • Unlimited databases
  • Supports cron jobs, PHP, and Ruby on Rails


  • The signup process is a big red flag
  • No live chat support
James Guill James Guill
James Guill is a veteran writer with a background in IT support. He’s worked for some of the world’s largest companies including Ericsson, Compaq, GE, Bank of America and Dell.
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Me permite alojar dominios ilimitados

Por medio del presente comentario me permito expresas mi opinión sobre la empresa TuHost. Desde el 2018 (no recuerdo el mes) soy consumidor de varios servicios de esta empresa (entre web hosting/servidores/web design) y no fue hasta hace 9 meses que me decidí por contratar un plan de alojamiento negocios (revendedor) para mantener a mis propios clientes en un entorno propio reemplazando los más de 18 servicios mini que tenía contratados. El servicio que se me ha brindado es muy bueno, tienen un pequeño chat en línea que debo decir ¡ME HA SACADO DE MUCHOS APUROOOS!. Los recomiendo en pleno.

Tino Cantú, Mexico
February 06, 2020
Por el precio, muy buena opción.

Por $390 pesos al año es un muy buen servicio, con el precio del cpanel es natural que usen directadmin. Entre unas amigas y yo decidimos crear nuestro sitio web orientado eventos. Decidimos escribir una reseña por el excelente trato al contratar.

Zully Nava, Mexico
January 14, 2020
Dentro de todo muy buen servicio

Tengo un hosting actual con Godaddy y uno que desde hace 8 meses migramos a TuHOST. Al principio solo tuvimos problemas con el pago, es decir, no se acrédito a los 30 minutos sino a los 45 minutos. Seguiremos monitoreando y actualizaremos nuestra opinión si algo camvia.

Martín Ledezma, USA
January 05, 2020
The service is very bad

They have had twice as much data loss in the last 5 months. It is a great risk to work with them. I have had a significant loss of data. They have been notified, but they continue to sell their bad service They does not respond tickets of support They do not respond messages It is a horrible service

Eddie Hofmann, Mexico
June 15, 2019
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