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Reviews and expert opinion Tilaa

James Guill
James Guill
Web Hosting Expert

Tilaa has made a name for themselves by focusing on a single product – affordable VPS solutions. If you are looking for a customizable VPS solution, then Tilaa should be on your short list.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

tilaa-mineTo compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Tilaa is a Dutch cloud service that has been in business since 2008. They do one thing and do it quite well. They offer Virtual Private Servers (VPS) with customizable features and affordable rates. If you’re ready to graduate from shared hosting to a VPS, they are an excellent place to start.

Features and Ease of Use

Tilaa does things a bit differently from other VPS providers. Rather than handcuff you to a pre-configured setup, they allow you to create your configuration. When you set up a VPS with Tilaa, you get the following features:

  • Choice of SSD and HDD
  • 99.99% uptime guarantee
  • Environment-friendly hosting at data centers with 100% renewable energy
  • Backup your system up to six times a day
  • IPv6 ready servers
  • Big disk support
  • Choice of a dozen 32 or 64-bit operating systems.
  • Unlimited bandwidth
  • Instant access to your VPS after order completion

Using Tilaa couldn’t be simpler. They offer an easy-access dashboard that allows you to configure your system however you see fit. They can set up your VPS with your preferred operating system saving time and setup. Of course, you can always set up your VPS manually.

tilaa-features

Note that VPS is not shared hosting, so it is not ideal for those that don’t know how to set up, configure, and administer web servers. If you are merely looking to buy hosting, look elsewhere.

Pricing and Support

Unlike some services, Tilaa does not offer flat-rate pricing on their VPS plans. Instead, they allow you to customize your service first and then give you an automated quote based on the features you need. By default, you can customize the following:

  • Memory
  • CPU
  • Storage
  • Storage Type (SSD or standard HDD)

You can also choose to add a Big Disk between 2GB and 20GB to your VPS. After selecting the basic configuration, you can add on managed backup and server pack services along with software installs. These are all optional as you can choose to install your own services and software. All VPS plans come with a 14-day satisfaction guarantee.

Tilaa support service is standard for this type of service with phone, email, and ticket support. Phone support is not toll-free. You do have the option of contacting them through Facebook, Twitter, LinkedIn, and Google+. Their Facebook page claims they respond to Messenger inquiries within an hour. Some form of live chat support would be preferable, but some VPS services don’t offer this level of support.

How much does Tilaa cost?
Tilaa offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Tilaa plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. Tilaa can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Tilaa here.
How good is Tilaa’s customer support?
Tilaa is not ranked as one of our top web hosts. But that can also be a result of Tilaa being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.3

Comparison

How does Tilaa match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
TilaaCompare 4.4 Compare
BluehostCompare 2.5 Compare

User reviews

Based on 1 reviews in 1 languages
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5
anonymus
Spain
December 01, 2020
Been with them for nearlty 6 years now, never look back

Just simply easy to use and always the right configuration available without having to pay for too much memory or disk space, their big disk pricing are unbeatable and support is good, and you get the same person often...Directadmin license is a plus, technology is up to date.

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1
Roger
Serbia
October 15, 2020
Bad service

Totally unreliable, terrible downtimes, sometimes even randomly suspending VPS. Refund policy - no refund in any case, even when service is not provided. Looks like a scam with fake positive reviews. Also, during the time I used their services, prices were increased randomly, with different excuses.

Bottom line on Tilaa

It’s your website, so you should have the ability to choose the services you need. Tilaa allows you to set up customizable VPS server with as few or as many features as you need.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Fully customizable VPS solutions
  • Choice of SSD and HDD
  • 99.99% uptime guarantee
  • Big disk support

Cons

  • No live chat available
  • Phone support is not toll-free
James Guill
James Guill
James Guill is a veteran writer with a background in IT support. He’s worked for some of the world’s largest companies including Ericsson, Compaq, GE, Bank of America and Dell.

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