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Reviews and expert opinion tidyhosts

Mark Holden Mark Holden Web Hosting Expert

tidyhosts is a U.K. based cloud hosting vendor that has been in operation since 2004, offering services in domain registration, shared web hosting, hosted exchange email, media streaming, WordPress hosting, and cloud virtual servers.

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Overview

To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Established in 2004, tidyhosts has servers located in the United Kingdom hosting over two hundred thousand websites. It offers shared web hosting and WordPress hosting among other options, and all of its services are provided entirely in English.

tidyhosts-mine

Features and Ease of Use

tidyhosts offer the best packages in domain registration, shared web hosting, cloud virtual server, media streaming, WordPress hosting, and hosted exchange email services. Some of the value added features offered by the company include:

  • One-Click app installer
  • Free Domain registration
  • 30-day money-back guarantee
  • Weekly backups

Its shared web hosting has three plans with the most basic one coming with a minimum of 1GB storage, 10 databases, unlimited subdomains, five email accounts, a 30-day money-back guarantee and a control panel. This isn’t so bad for a start, given that it allows for upgrades as you grow and require more resources.

For the control panel, you can choose between cPanel and Plesk for Linux and Windows respectively. The two also feature FTP accounts, backup control, email management, domain management, app installation, MySQL and/or MSSQL databases, and add-on domains. The two control panels are widely known for their ease-of-use and non-techies will have an easy time managing their various websites here.

The website builder includes the use of Soholaunch for creating websites and Opencart for managing and creating online stores. These two are installable apps and also completely beginner-friendly. They have numerous customizable designs and all you have to do is make your choice. You can simply update and change anything on the website without necessarily coding.

The todyhosts cloud VPS hosting gives you a wide variety of options to choose from with storage ranging from 40GB to 120GB along with the same 30-day money-back guarantee. It also includes SSH access and SSL certificates. The cloud server is very powerful and easy to use, in addition to also being flexible. The servers perform very well and once you set them up, they start working within a fraction of a minute.

tidyhosts-support

Pricing and Support

tidyhosts offers a range of pricing for its services that can accommodate almost anyone. Comparatively, its shared web hosting plans are much cheaper compared to its main competitors in the region. However, there is no uptime guarantee available with its services.

The web host start plan (entry-level) is very cheap considering the storage space provided but there is a catch. Unlike the other plans, if you choose to buy this one you will have to pay for your domain every year.

Payment for tidyhosts services can be done via PayPal or credit card payments, and you can choose to make either monthly or yearly payments. If you purchase and are not content with the service, the company offers a thirty-day money-back guarantee. This way you can ensure that no losses are incurred from trying out its offerings.

The current communication channels for the company include phone, live chat, tickets, and email support. I took the opportunity of communicating with its experts via the ticketing system to inquire about PHP support but I was left disappointed. The customer support is poor as it takes a long time to receive an answer, if one is received at all. There is also a live chat options displayed but I have never seen it working. All in all, the advertised 24×7/365 support appears to be just for show.

tidyhosts-support1

Pricing

4.2

Comparison

How does tidyhosts match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
Compare4.2Compare
BluehostCompare2.5Compare

User reviews

Based on 4 reviews in 1 languages
4.0
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5
Dave Watson
Great Britain
January 09, 2021
My Virtual Server

Great company, they have been around for a long time as I have been a customer. I have 4 virtual servers with them, mostly for Dev work. They offer IPv4 and IPv6 which a lot of companies still do not. If your looking for VPS then I highly suggest Tidyhosts.

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5
Mark Daniels
Great Britain
December 13, 2020
Very good company

I signed up back in Feb 20. So far the customer service and support have been of a very high standard. Pricing wise, very reasonable considering costs are always increasing, I am very happy with the service (VPS) and hope to remain a long term customer. I strongly recommend using Tidyhosts. I also noticed Chris Geo in a review on this site, he is renowned for causing problems with hosting providers, I saw a similar (if not copied) review for the provider, he should be named and shamed.

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1
Chris Geo
USA
July 24, 2020
MAJOR RIP OFF COMPANY!

MAJOR RIP OFF! They will NOT STOP CHARGING YOUR ACCOUNT! I canceled 1 week after signing up and the server disappeared from my dashboard. I was billed every month since then. I signed up in Aug of 2019 and canceled immediately. I asked them for a refund via tech ticket and they refused so I cancelled. The server disappeared from the dash board! The account has been CANCELLED. They billed me every single month through today. I caught this in April of 2020 and they claimed they cannot go back to September, October, November, and December to refund me but they gave me a refund for January, February, March, and April. Now I find out they billed me in MAY, JUNE, JULY of 2020! ALMOST ! FULL YEAR OF BILLING FOR NOTHING! I don't know how to get them to stop! I have to call my bank and change credit card number!

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5
Wayne Johnson
USA
May 02, 2019
Excellent host

I am a long term customer of Tidyhosts, I have plesk web hosting and a VPS server for my CSGO clan. I can say that the technical support and uptime is very good. I'm not sure how you can write poor when they answered your general query. They use a ticket based system for support and operate phone support and live chat which i have also used.

tidyhosts REVIEW: BOTTOM LINE

tidyhosts is a high performing cloud hosting vendor offering very powerful and quality hosting services, except for support, and at very affordable costs.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Powerful cloud servers
  • Fast and secure WordPress hosting
  • 30-day money-back guarantee
  • Shared web hosting with open charges

Cons

  • Poor customer and technical support
  • No live chat support
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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