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Tibus Review 2024 – Do You Believe the Uptime Guarantee?

Mark Holden Mark Holden Web Hosting Expert

Tibus is a website hosting provider for enterprise-level companies. They do not offer shared hosting since they focus solely on bespoke packages of dedicated servers and virtual private servers.

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Founded in 1996, Tibus provides website hosting and streaming services to clients in the United Kingdom and Ireland. Their customers include large enterprises and public sector organizations. Needless to say, their website and support are both in English.

Features and Ease of Use

Tibus only offers enterprise-level website hosting. They do not offer shared hosting. Their services include dedicated website hosting, virtual private servers, hybrid cloud servers, colocation, streaming and CDN, and connectivity solutions.

Some of the features included as standard in their hosting packages are:

  • 999% reliability
  • ISO 27001 certified for IT Security
  • 6 geolocated data centers
  • Daily backups
  • IPv4 and IPv6
  • Veeam cloud connect backup (additional cost)

Since Tibus targets premium features to large businesses and enterprises, they are too expensive to appeal to smaller businesses. Their servers are housed in Tier III or Tier IV data centers in Dublin, London, and Belfast, which means 99.8 – 99.9% uptime is guaranteed. There is also a full backup system in case of outages or faults.

I really like the transparent process for onboarding new clients. Unlike shared hosting providers, getting set up with a dedicated server or virtual private server is more complicated, and each new client has their own specific set of requirements. However, Tibus does a great job of mitigating this issue and making it less daunting by displaying a clear process (an “order of play”) on their services pages. So, instead of a one-size-fits-all package, Tibus is able to work with your company to create a bespoke solution that includes a service level agreement (SLA) designed to meet your business needs.

Pricing and Support

Tibus does not advertise any specific plans or prices. Small businesses seeking the best deal might find it slightly inconvenient, but Tibus focuses on providing customized solutions for large enterprises. When I requested a quote based on my specific needs, I was glad to receive a response that aligned with prices offered by similar local and international competitors.

You can contact Tibus technical support in several ways: telephone, email, or social media channels. Sadly, they do not have live chat, which is my preferred contact method. I was able to summon assistance via Facebook Messenger, but it took almost 24 hours to receive their friendly and well-informed response.




How does Tibus match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
TibusCompareOur Score4.4Compare
Tailor Made ServersCompareOur Score2.9Compare


Tibus is an enterprise-level website hosting provider primarily for clients in the United Kingdom and Ireland. They work with large clients including governmental organizations such as the Office of the Attorney General and the Northern Ireland Assembly.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.


  • Customizable options for packages
  • Tier III and Tier IV datacenters
  • 999% reliability
  • A network of geolocated servers


  • No pricing available on the website
  • Slow customer service via Facebook, and no live chat
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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