Features and Ease of Use
This full service hosting company sells a wide range of services from simple shared hosting packages to SEO services and website design. The shared hosting plans come with the following core features:
- 99.99% uptime guarantee
- Daily automatic backups
- Domain registration available
- One, five, or unlimited add-on domains
- Free SSL certificates
- Unlimited disk space
- Unmetered bandwidth
CloudLinux is used for its excellent isolation of hosted users. SSDs are employed for disk read/write speeds up to ten times faster than traditional hard disks. The infrastructure is fully redundant, with no single point of failure so THC can offer an above-par 99.99% SLA.
All shared hosting plans come with substantial resource quotas including unlimited disk space, unmetered bandwidth, unlimited MySQL databases, FTP accounts, and subdomains. You also get several value-added features for free, such as a website building tool with more than 170 templates and the Softaculous one-click installer for more than 300 programs.
Experts get the usual Linux tools: FTP, MySQL, phpMyAdmin, remote SQL connections, Cron jobs, and support for various versions of PHP. But for SSH access and other programming languages, you’ll need to consider a VPS plan that provides full root access.
Pricing and Support
THC’s hosting plans are good value for money, but you need to commit to a one-year term to benefit from the best prices. If you’re afraid of making an annual commitment, you might take comfort from the 30-day money-back guarantee that gives you some time to change your mind.
Unlike many hosting providers, the price stays the same when it comes time to renew your contract. You also get a free SSL certificate with your hosting, but domain registration costs extra.
You can access THC’s “legendary” 24/7 customer service by live chat, ticket, telephone, and email. I tried the live chat several times on a Monday morning. Each time, the helpful operator picked up instantly and answered my questions in full.
If you like to support yourself, you’ll like the well-stocked knowledge base on THC’s website.