Features and Ease of Use
As they focus on server rental and housing, SuperHosting don’t really offer any of the basic web hosting services like domain registration or SSL certificates. However, they do provide an amazing hardware and network infrastructure on which to host your solution:
- The ability to purchase additional IP addresses
- A selection of pre-installed operating systems
- Specialized email and backup storage
- Unlimited data transfer with all packages
- 99.9% uptime SLA
- Round-the-clock hardware monitoring
The star of the show at SuperHosting is undoubtedly their network of state-of-the-art Tier III data centers; this is also the reason that you should consider them in the first place. Their internet connection has a massive capacity of up to 1.8 Tbps, which allows them to provide up to 10 Gbps port speeds to their customers. Their top-of-the-line peering networks also ensure great performance across the globe with an average delivery time of 6ms. All routes are also backed up in N+1 mode and they can reroute traffic to another ISP within ten seconds in the rare event of any route failures.
They also provide huge amounts of resources with their server packages, with up to two Octa-Core Intel Xeon CPUs and 128 GB of RAM for a single solution. Their 24/7 technicians also make sure everything is in top shape around the clock.
Pricing and Support
SuperHosting only provides a variety of managed and unmanaged dedicated server rentals or housing packages, so it’s expected that there wouldn’t be a money back guarantee with such premium offerings. The closest thing that SuperHosting has to a free trial is to test out their dedicated servers at a moderately low flat rate for seven days.
Their normal dedicated server packages are divided into two groups. The first group of plans all come with a single Intel Xeon Quad-Core processor, 32 or 64 GB of RAM, and a range of storage options with both HDD and SSD available.The other group of plans are for their double Octa-Core processors with up to 96 GB RAM. Monthly, quarterly, and semi-annual billing terms are available. Backups, extra mail storage, and firewalls are paid extras.
There are also managed dedicated server options with a range of CPU, RAM, and storage configurations. The same billing options apply, but the addons above are included for free. Note that with these rates you’re also paying for more than two hours of administration per month.
SuperHosting’s prices are quite expensive, even considering the fact that you are leasing top-of-the-line servers.
They may not provide live chat technical support, but they make up for it with amazing 24/7 ticket and phone support. Every representative you come into contact with is a professional, which always reassures you that you’re in great hands. I’ve always had my queries quickly responded to and resolved without any hiccups. They also provide a very extensive FAQ as a self-help resource.