We rank vendors based on rigorous testing and research, but also take into account your feedback and our commercial agreements with providers. This page contains affiliate links. Advertising Disclosure

Sugarhosts Review 2024 – Is It Really the Best?

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Sugarhosts is a web hosting company with a presence in a number of countries around the globe, including Australia, Taiwan, the U.K., the U.S., China, and Hong Kong. The hosting vendor is owned by Magic Particle Limited, an Irish company.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>


sugarhost mainTo compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Sugarhosts is a web hosting provider owned by Magic Particle Limited, an Ireland-based company. The hosting vendor operated independently since 2009 when it was founded, but was acquired in 2018 by Magic Particle Limited. Sugarhosts hosting solutions are available in a number of countries around the world, including Australia, Taiwan, the U.K., the U.S., China, and Hong Kong. Its website is available in English and Chinese.

Features and Ease of Use

Sugarhosts intro

Sugarhosts hosting solutions include shared web hosting, VPS hosting, and dedicated servers. The vendor also provides domain name registration services, SSL certificates, and DDoS protection. Some of the standard features you should expect to see included in this vendor’s hosting solutions are:

  • Unlimited databases
  • Unlimited email accounts
  • PHP 5.x & 7.x Included
  • 99.9% uptime guarantee
  • Free dedicated IP
  • Free domain name
  • One-click installer

Sugarhosts houses its servers in multiple data centers located in several continents around the globe, including Europe, North America, and Asia Pacific. Its servers use XEN technology with powerful Intel Xeon CPU.

The vendor promises not to oversell its servers to ensure that all its clients’ websites maintain fast loading speeds. It also provides large SSD-cached SATA RAID disks under its VPS hosting for businesses with large and complex websites.

This hosting company uses a resource protection system to safeguard its hosting system from server overload. As a result, Sugarhosts can confidently promise its customers 99.9% server uptime availability.

Among the operating systems that this vendor makes available to its customers are CentOS, openSUSE, debian, archlinux, gentoo linux, slackware, and Ubuntu. The vendor’s solutions also come with more than 30 pre-built website templates allowing users to get started as soon as they are set up on the Sugarhosts servers.

Sugarhosts offers DDoS protection as a standalone solution that users buy separately from its hosting packages. The security package is available as either an on-demand service or as an always-on solution. The package is designed to give your website 100% protection against bots and HTTP floods.

Sugarhosts performs free daily automatic remote backups of their servers. From its easy to use cPanel control panel, you can view and easily restore the backup data following a disaster. What’s more, cPanel supports both PC and mobile devices.

Pricing and Support

Sugarhosts pricing

Sugarhosts hosting solutions are quite affordable yet they include pretty advanced features. The vendor’s hosting plans include flexible billing cycles, including monthly, biannual, annual, biennial, and triennial subscriptions.

On its website, users can choose their location and the currency in which to view the hosting plans. The currencies included are U.S. dollar, British pound, Australian dollar, euros, Chinese yuan, Hong Kong dollar, and new Taiwan dollar.

The hosting firm offers a 30-day money-back guarantee. However, it is important to note that this is only applicable to clients who commit to hosting contracts of one year and longer. For shorter contracts, the hosting provider only offers a seven-day money-back guarantee.

Sugarhosts’ technical team works 24/7. You can reach out to them via telephone, email, ticketing system, and live chat. The support staff is excellent and polite with a fast response time. What’s more, if you have an issue that you need them to walk you through step-by-step, the team will be more than glad to do so. I sent them a support email and in less than 20 minutes I had received a comprehensive response.

Sugarhosts ticket

Sugarhosts doesn’t provide a knowledge base on its website. However, it maintains a fairly detailed blog where customers can stay updated on its hosting solutions, including server statuses.




How does Sugarhosts match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
SugarhostsCompareOur Score4.3Compare
Tailor Made ServersCompareOur Score2.9Compare


Whether you have a small website or blog or own a large multinational corporation, Sugarhosts hosting solutions tick practically all the boxes for the features you will want to see included. The vendor has invested heavily in both hosting infrastructure and expertise to offer hosting solutions that few other vendors can match. Its availability in both English and Chinese has allowed it to make significant headway into Chinese speaking countries like China, Hong Kong, and Taiwan.

Sugarhosts might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”


  • SATA RAID and SSD-cached disk for fast performance
  • Offers free daily automatic remote backups
  • Excellent customer support available 24/7
  • 99.9% server uptime guarantee


  • Many hosting plans can be confusing especially to novice webmasters
  • No knowledge base or FAQ section
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
User reviews
Be the first user to leave a review about Sugarhosts in English!
Write a Review
Reply to review
Visit Sugarhosts
onclick="trackClickout('event', 'clickout', 'Visit User Reviews', 'sugarhosts', this, true, ReturnPopup );"
View 1 reply
View %d replies
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
Sugarhosts Alternatives
Hostinger: Best Performance & Low Cost
Our Score
Lowest prices on the market for long-term plans
Read Review
IONOS: Premium Features on a Budget
Our Score
Dedicated support advisor and instantly scalable performance
Read Review
InterServer: Best Monthly Hosting Plan
Our Score
The best choice for hosting on a month-to-month basis
Read Review
Nexcess: Best Managed Hosting
Our Score
Best managed hosting for multiple platforms, from WordPress to Magento
Read Review
Best Speed & Uptimeimage

Great Hosting for a Great Price

Plus, get a FREE domain name and email