Features and Ease of Use
Subsys offers a range of hosting services including shared hosting, which comes with the following core features:
- Manual backups can be configured
- Free domain registration available
- Up to 10 add-on domains
- Free SSL certificate from Let’s Encrypt
- Up to 10GB disk space / bandwidth limits
First, it’s worth pointing out, if your website can’t afford any downtime, there isn’t an uptime SLA on this website (I tried to contact support but did not hear back). However, the servers are located in Norway and it’s reassuring to know that they are operated 100% by Subsys.
The control panel has been developed by Subsys, so instead of using a well-known brand like Plesk or cPanel, you will have a custom dashboard. The upside is Subsys has detailed knowledge of the panel and can more easily adapt it to meet customer needs.
The plans seem to be primarily geared towards more advanced users. As far as I can tell from the website, there isn’t a website building tool or a one-click installer. On the other hand, there are all the scripting and database features you’d expect like MySQL databases, phpMyAdmin, and support for PHP up to version 7.1.
If speed is important to you, you’ll be pleased to know that SSD storage is used, which should mean disk read/write speeds up to ten times faster than traditional HDD.
Pricing and Support
Given this is a Norwegian company, which are typically quite expensive, the prices are in line or only very slightly more expensive than similar companies. You do get a free domain name and SSL certificate, which certainly reduces the overall cost.
Be sure to check the resource allocations as they are limited e.g., the base plan only includes three domains and 1GB of disk space. The plans can be bought in one-month or one-year terms, however, there’s no long term discount applicable.
Customer support is fairly basic. It only includes telephone and email, with a minimal knowledge base on the website. Ideally, I’d like to see a few more methods to get in touch or at least business hours advertised.
I reached out to the team by sending them an email through the online contact form on a weekday morning. I specifically wanted clarification on the uptime. However, despite waiting for a few days, I did not receive a response from them.