Features and Ease of Use
SparkNode gives users full control over their cloud server. Once you’ve made payment for your node, the entire process of deploying and setting up the node can be completed in a matter of minutes. You can choose to manage your cloud server yourself, or pay an additional monthly fee to have their team of technicians manage it for you. Further, if you already have an existing website with another service provider, SparkNode can handle cPanel-to-cPanel migrations — but only if you’ve purchased the aforementioned management service.
The features included in their hosting packages include:
- KVM Virtualization – one of the most efficient platforms for VPS and cloud hosting
- Intel Xeon Cores
- A minimum of 50GB SSD storage
- A minimum 3TB Bandwidth
SparkNode performs weekly backups, but these are not accessible by end-users: you’ll have to make sure to back up your website on a regular basis on your own. This was slightly disappointing for a cloud hosting service, as many other cloud hosting providers include automatic daily backups for free.
The advantage most cloud hosting providers have over regular shared hosting is that cloud servers are almost infinitely scalable: SparkNode’s servers are no different. You can contact their team to customize your plan right from the beginning, or scale your plan up or down as needed later on in the process.
Pricing and Support
SparkNode offers no free version of any of their hosting packages. All the same, all of their available hosting options have a wide array of features that any cloud enthusiast will love.
Their packages are relatively pocket-friendly, though the included features seem rather sparse compared to leading cloud hosting providers in the industry. Upgrading and downgrading your plan is simple enough, but you’ll have to contact their tech support to do so: there’s no option to do it directly from your user management portal, unfortunately.
One impressive aspect of SparkNode is that their technical support team is always on standby with a short wait time of just 15 minutes. This team is always ready to help you through the process in case you get stuck.
While the company responds fairly quickly when you send an email to their support team, it does not currently have a live chat. Getting a response when you send them a message via their contact form on their website can sometimes take a while, depending on what time it is. The best time to send email queries is during office hours. Past that, it’d be better to call them and explain your situation. In my experience, the company’s technical support staff was very helpful and understanding. I felt that they adequately answered all of my questions and gave me clear guidance.