Features and Ease of Use
Some of the standard features offered by this vendor include:
- Windows or Linux OS
- MySQL databases
- High traffic and bandwidth
- PHP 5 support
- cPanel 11 (in English)
- 300+ auto-installations
SLM Hosting uses fiber-connected HP EVA and EMC storage combined with HP G6 servers to ensure they can provide high-performance hosting solutions. The shared hosting starter package comes with 100MB disk space, 3000MB traffic, and five POP3 email accounts. The professional package comes with 7GB disk space, 150GB traffic, and supports up to 40 POP3 email accounts.
SLM Hosting’s customers sometimes have to contend with this vendor being quite slow in taking up new technologies and making the necessary system upgrades. For example, they still use PHP 5.3 and 5.4 rather than the faster and more feature-packed PHP 7.0.
While they regularly back up their clients’ website data for disaster recovery purposes, customers are encouraged to take their own backups for rollback purposes.
Pricing and Support
This Turkish hosting vendor displays pocket-friendly prices in Turkish lira. They do not force you into long-term contracts and instead offer a monthly billing cycle in addition to their multi-year billing cycles, which is good because there is no uptime guarantee and no refund policy in place. At the checkout to can add additional disk space at extra cost.
SLM Hosting’s customers can get in touch with the technical support team via telephone (standard business hours) or ticketing system. They don’t have live chat or email support, and in my opinion, they don’t have very skilled support staff. They took frustratingly long to respond to the tickets I opened, and the knowledge base on their website doesn’t impart much knowledge at all.