Skytomato’s website is very clear, it has a decent design, and it contains plenty of detailed information in English about the products on offer. Its prices are displayed in Malaysian ringgit.
Features and Ease of Use
This company’s web hosting plans are categorized as Business (comprising Idea, Seed, Startup, and Grow) and Enterprise (comprising Startup, Grow, and Scale). The plans differ by bandwidth and storage space, but they have these features in common:
- 99.9% network uptime
- SSD disk storage
- SSH access
- Remote backup for 14 days
- PHP, Perl, cURL, Python, and CGI-bin
- Free SSL certificate
- Free Cloudflare CDN
Skytomato provides the popular combination of the cPanel control panel (to administer your hosting) and the Softaculous installer (for installing hundreds of applications including CMS software such as WordPress, Joomla, and Drupal).
One of Skytomato’s strongest suits is its use of the faster and more reliable SSD storage rather than traditional HDD storage. Other quality hardware includes Dell servers, Intel Xeon processors, and SAS drives. Servers are housed in Malaysia’s AIMS data center as well as in additional data centers in theU.S.A, Singapore, and Indonesia. However, the promised 99.9% uptime is only average for the industry.
Pricing and Support
Skytomato’s prices are not the cheapest in Malaysia, but you do get plenty of features, free setup, free SSL certificate installation, and a free global CDN. You can only subscribe on an annual basis, but the apparent (and very generous) 100-day money-back guarantee with some packages should make you feel better about making a commitment. Pay via PayPal, iPay88, cash, check, internet banking, or wire transfer.
For self-support, there is a comprehensive knowledge base. Alternatively, you can contact the customer support team (only during office hours) via email, telephone, or a ticket system. I’m happy to say that I received a reply to my test ticket within 24 hours: