Reviews and expert opinion Skytomato

Ranked 1393rd from 3392 Web Hosting
4.2
Features
4.2
Ease of Use
4.2
Support
4.2
Pricing
4.0
Server locations
Malaysia
USA
Singapore
Indonesia
Mark Holden
Mark Holden
Web Hosting Expert
Malaysian company Skytomato offers feature-packed SSD shared hosting at somewhat high prices, complemented by web design, SEO, and other services. It doesn't do dedicated or virtual servers.

Overview

Skytomato

Skytomato is a small Malaysian company that was established in 2013 as a web design company. Since then, it has grown to become a domain name registrar and to provide an array of web-related solutions including web hosting, web security and management solutions, digital marketing (e.g., SEO, Google Adwords, email marketing, and Facebook ads), and e-commerce services.

Skytomato’s website is very clear, it has a decent design, and it contains plenty of detailed information in English about the products on offer. Its prices are displayed in Malaysian ringgit. 

Features and Ease of Use

This company’s web hosting plans are categorized as Business (comprising Idea, Seed, Startup, and Grow) and Enterprise (comprising Startup, Grow, and Scale). The plans differ by bandwidth and storage space, but they have these features in common:

  • 99.9% network uptime
  • SSD disk storage
  • cPanel
  • SSH access
  • Remote backup for 14 days
  • PHP, Perl, cURL, Python, and CGI-bin
  • Free SSL certificate
  • Free Cloudflare CDN

Skytomato provides the popular combination of the cPanel control panel (to administer your hosting) and the Softaculous installer (for installing hundreds of applications including CMS software such as WordPress, Joomla, and Drupal).

One of Skytomato’s strongest suits is its use of the faster and more reliable SSD storage rather than traditional HDD storage. Other quality hardware includes Dell servers, Intel Xeon processors, and SAS drives. Servers are housed in Malaysia’s AIMS data center as well as in additional data centers in theU.S.A, Singapore, and Indonesia. However, the promised 99.9% uptime is only average for the industry.

Pricing and Support

Skytomato’s prices are not the cheapest in Malaysia, but you do get plenty of features, free setup, free SSL certificate installation, and a free global CDN. You can only subscribe on an annual basis, but the apparent (and very generous) 100-day money-back guarantee with some packages should make you feel better about making a commitment. Pay via PayPal, iPay88, cash, check, internet banking, or wire transfer.

For self-support, there is a comprehensive knowledge base. Alternatively, you can contact the customer support team (only during office hours) via email, telephone, or a ticket system. I’m happy to say that I received a reply to my test ticket within 24 hours:

Skytomato

Bottom line on Skytomato

Despite not doing dedicated servers or virtual servers, and despite its somewhat high prices, Skytomato may nonetheless be worth a look for its feature-packed web hosting plans.

Pros

  • SSD storage
  • Free SSL certificate
  • Up to 100 days money-back guarantee
  • SSH access

Cons

  • No live chat
  • No VPS or dedicated servers

For Malaysian SSD shared hosting, see Skytomato.

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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