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Reviews and expert opinion SingHost

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Singapore-based web hosting provider SingHost was founded in 2004. It focuses on the provision of shared web hosting, VPS server solutions, and domain name registration services to customers inside and outside of Singapore.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

SingHost-overview1To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

A subsidiary of Vodien Group, Singapore-based SingHost has more than 10 years experience in the web hosting market. This company offers shared web hosting, VPS server solutions, and domain name registration services to individuals and business organizations. Currently, it has a client base of more than 230,000 users (including 35,000 businesses) around the world.

Features and Ease of Use

Some of the standard features you can expect to find in SingHost’s hosting packages include:

  • 99.9%+ server uptime
  • One-click install scripts
  • Easy-to-use cPanel control panel
  • Anti-malware
  • Unlimited bandwidth
  • Unlimited mailboxes
  • MySQL databases
  • No setup fees
  • Parked domains
  • Free email accounts
  • Unlimited FTP accounts
  • Webmail/POP3/IMAP

SingHost offers free automatic weekly backups, plus daily backups for a fee, with seven backup copies retained for the previous seven days. It also includes a “time machine” for your website, so that you can undo mistakes. The backups run automatically and do not use the disk space reserved for hosting plans.

While SingHost makes a general statement about its use of SSD drives, only VPS hosting solutions categorically use SSD drives, so standard shared hosting may well be HDD-based. The VPS servers use hardware virtualization technology to ensure the highest levels of resource sharing and compatibility. VPS users also get to choose between the CentOS and Ubuntu flavors of Linux.

Pricing and Support

When you try to purchase one of SingHost’s shared hosting plans, you are redirected to the Vodien parent company to complete the purchase.

The hosting plans are extremely expensive, on top of which you are invited to purchase some ‘essentials’ (such as an SSL certificate, daily backups, and DDoS protection) at the checkout. Some vendors throw these things in for free.

You do get free custom name servers and free setup, but there are no discounts and no free trial to entice you into a minimum three-month commitment. But you do get a 30-day money-back guarantee that should get you out if you change your mind within the first month. The 99.9% uptime is guaranteed, too.

You can contact this company’s 24/7 support team via email, live chat, or ticketing system, but not telephone. I connected to live chat in less than five seconds, and received polite and professional responses to my questions:

SingHost-overview2

As you can see in the live chat transcript, the operator promised to refer me to a specialist for additional information, so subsequently I received this response:

SingHost-overview3

For self-support, the parent company’s website provides a well-stocked knowledge base with video tutorials.

4.1

Pricing

SingHost Web Hosting
A free domain name is included with some hosting plans from SingHost

Comparison

How does SingHost match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
SingHostCompare4.3Compare
BluehostCompare2.5Compare

SingHost REVIEW: BOTTOM LINE

SingHost offers a range of hosting options including shared hosting plans that can be purchased via its parent company’s website. Shared hosting prices are pretty expensive, but they are backed by superior support.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • SSD drives (on VPS plans) for superior performance
  • Free automatic weekly backups
  • 99.9% uptime network guarantee
  • Polite and professional 24/7 support team

Cons

  • Expensive hosting plans
  • Extra costs for basic SSL and other essentials
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
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