Simplenet uses the infrastructure of premium Romanian hosting provider Romarg and has servers located in the GTS Telecom data center in Bucharest.
Simplenet’s website is in Romanian.
Features and Ease of Use
Simplenet offers four shared hosting packages, four managed hosting packages, and a selection of other services including domain registration, WordPress migration/optimization, and performance monitoring.
Simplenet’s hosting packages differ from each other in terms of disk space and the number of domains you can host. The entry-level Start package comes with 5 GB SSD and 2 hosted domains, and the highest Business package provides 40 GB SSD and 30 hosted domains. All four packages provide:
- Unmetered traffic
- Unlimited mail addresses
- Free SSL
- Free migration from one plan to another
- Daily backups
With this hosting company you can also look forward to the cPanel control panel, FTP access, remote MySQL, performance statistics, and PHP (5.6 to 7.1). You get easy WordPress installation and optimization, free unlimited WordPress themes, and (on request) installation of WordPress premium plug-ins.
This provider’s notable hardware features include RAID 10 disk arrays (for redundancy and performance) and SSDs. The 99.9% uptime guarantee is lower than the industry average.
Pricing and Support
Simplenet’s shared hosting packages are cheaper than the industry average, even when you add on the extra 19% VAT, and you can pay in euros or Romanian leu by bank transfer or credit/debit card.
All plans are payable in advance over various periods from monthly to triennially, and you get two months of free hosting for every year you purchase (i.e., six months free on a three-year plan).
After placing your order and activating your account, Simplenet gives you a free ten-day test period, after which you can pay the pro forma invoice or just allow the hosting account to close automatically. Existing customers have 14 days to cancel a new plan and claim a refund without justifying the decision.
Simplenet provides simple ticket-based support, with no telephone support option. You can direct your ticket(s) to the technical support team or the commercial department, and I can tell you that my test ticket received a reply within four hours:
Although the Simplenet support team works from 8 am to 10 pm (excluding public holidays), the emergency intervention team works 24/7. If you’d like to try supporting yourself, you can do so via the well-stocked knowledge base.