Sharktech is headquartered in Las Vegas, Nevada, U.S.A., and it has four data centers located in Los Angeles, Denver, Chicago, and Amsterdam. Its 25 employees support more than 5,000 clients with colocation services, dedicated servers, VPS, and DDoS services.
Features and Ease of Use
Sharktech’s server solutions include the following standard features:
- DDoS protection
- SAS, SSD storage
- RAID 5, RAID 10
- Linux, BSD, Windows OS
- Free setup
Servers are housed in four state-of-the-art data centers located in Los Angeles, Denver, Chicago, and Amsterdam. All the DDoS-protected servers with IPv4 addresses run on Intel Xeon and Dual Intel Xeon processors with a dual storage system that includes SAS and SSD storage in RAID 5 and RAID 10 configurations, and they are connected to 100 Gbps ports.
VPS solutions use servers with between 12 and 16 cores, and users can choose Windows, Linux or BSD as the operating system platform. Remote backups place backup data in an entirely separate data center from the originating data center.
Sharktech makes a big thing about its DDoS mitigation services that include a network intrusion detection system to tackle multi-layered DDoS attacks, plus remote network DDoS protection that deals with advanced attacks on web servers, applications, hit-and-run attacks, and significant threats.
This provider doesn’t offer SSL certificates, but it does encrypt all sensitive information using SSL technology to safeguard clients’ data and files.
Pricing and Support
Sharktech’s server plans are competitively priced. Customers can commit to a monthly subscription through this vendor’s flexible billing cycle. All its prices are listed in U.S. dollars. Dedicated server clients have access to free setup.
This company claims to offer a “six 9’s network uptime guarantee” (99.9999%) yet customers occasionally report with its servers. Indeed, this provider’s servers have been a cause for concern for many customers; they’ve complained of system instability and incessant fluctuations.
Sharktech offers no money-back guarantee. In fact, the vendor categorically states that it does not give refunds under any circumstances whatsoever, but this is not as unusual for VPS and dedicated server solutions as it would be (for example) for shared web hosting plans.
You can contact Sharktech’s 24/7 support team via live chat, email, telephone, and ticketing system. However, my exploratory email as a prospective customer received no reply.
The Sharktech website has a very sketchy knowledgebase.