Features and Ease of Use
What makes Seeweb special is the redundancy they have achieved in their entire system. Their connectivity providers include GTT, NTT and Cogent Communications. These multiple providers ensure the system is never down and the customer is provided with his desired system requirements all the time.
One of the most popular control panels today, Plesk, is also offered for an extra charge. With Plesk, you can manage your domains and customer accounts easily and efficiently. It is easy to install Plesk on your server and then integrate it with additional options, ensuring you utilize its full potential.
For security purposes, Seeweb incorporates the Kaspersky anti-virus which includes features like
- Deep and rapid customized scanning
- Endpoint protection
- Protection against virus, spyware and cyber attacks
- Improvement in PC performance
They provide three different types of SSL certificates for a yearly fee. All the certificates are Single Root and issued by the Equifax Secure Certificate Authority. They are compatible with almost all the modern browsers and offer up to 256-bit encryption. You might have trouble finding the SSL packages. The main link was down when I tried to look at them but the link in the footer was working.
Pricing and Support
I was really unimpressed when I tried to find out what packages they offered. They only have one package each for both Linux and Windows based hosting accounts, but you can change specifications like SSL, email account, and databases to your liking. As I changed those specifications, the price did not change accordingly, even though it clearly states that those added specifications cost extra. It is possible they add the total on the checkout page. They only offer yearly payments, take a weekly backup, offer 10GB disk space, and 1TB bandwidth per month in all of their packages.
You can contact Seeweb via telephone, email, fax, and live chat. When I tried to reach out to them using live chat, it seemed like they only provided support in Italian. So, I asked if they could assist me in English. After 15 minutes, I received a response asking me to contact them via email.
They also have active facebook and twitter accounts. Additionally, the F.A.Q. section quickly answers the most important questions while the Guides section contains detailed guides on most of the services they provide.