Reviews and expert opinion Santranico Web Hosting

Mark Holden
Mark Holden
Web Hosting Expert

Santranico is a full-service website hosting company registered in Britain, America, and (as Phenix Technologies) in Algeria. While they advertise U.K., U.S., and Australia hosting specifically – from data centers in those countries – they also use additional partner data centers in Finland and Bulgaria.

Overview

Santranico is a truly international web hosting provider with registered offices in the U.K., U.S.A., and Algeria, and with hosting services delivered from data centers in the U.K., U.S.A., Australia, Finland, and Bulgaria. Their website is in English.

 

Santranico Web Hosting features

Features and Ease of Use

Santranico offers shared hosting, virtual private servers, dedicated server rental, and domain registration. As standard, their shared hosting plans come with the following features:

  • 99.9% network uptime guarantee 
  • Daily data backups 
  • Domain registration (free with some plans) 
  • From one to unlimited add-on domains 
  • Free SSL certificate generator 
  • Unlimited disk space and bandwidth

Santranico offers some beginner-friendly features including their home-grown Hespia control panel (which they consider to be better than cPanel), a one-click installer (for only 50 programs), and a website builder with more than 800 readymade templates. For experts, they support for PHP 4, 5, and 7, plus advanced scripting languages like Node.jsPython, and Perl.

They also provide website visitor certificatesSSH and FTP access, and application-specific hosting for WordPressPrestaShopOpenCartJoomlaDrupal, and Moodle.

All plans come with unlimited disk space and unlimited bandwidth (with the usual caveats that ‘unlimited’ can never really mean truly unlimited). Also, whilst this provider purports to back its 99.9% uptime guarantee with an SLA, they do not actually offer any compensation if they fail to meet this mandate.

With world-class data center partners in various parts of the world, you get to choose where you want your website to be hosted.

Pricing and Support

Whether you’re looking for U.K., U.S., or Australian hosting, you will see prices displayed initially in U.S. dollar amounts, but you’ll see the equivalent GBP, EUR, AUD or CAD equivalent amounts at the checkout.

Unfortunately, their prices are pretty high when compared to other companies with servers in the same locations. But that said, they do include unlimited bandwidthunlimited disk space, and a free shared SSL certificate. You pay extra for domain registration.

They only offer a 12-month billing cycle, but your reluctance to commit for this long might be mitigated by their 30-day free trial and 30-day money-back guarantee.

Santranico’s 24/7/365 customer support service commits to one-hour response times, with the actual average response time being 20 minutes. You can contact the company via an online contact form, email, live chat, telephone or ticket. When I tried their live chat, they picked immediately and provided a polite, well-informed response within seconds. Their support center also includes video tutorials and FAQs, and there is a link to check the status of your server.

How much does Santranico Web Hosting cost?
Santranico Web Hosting offers plans from $6 to $23. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which Santranico Web Hosting plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. Santranico Web Hosting can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Santranico Web Hosting here.
How good is Santranico Web Hosting’s customer support?
Santranico Web Hosting is not ranked as one of our top web hosts. But that can also be a result of Santranico Web Hosting being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.3

User reviews

Based on 1 reviews in 1 languages
5.0
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Aylen S
USA
bigweightstore.com
5.0
A company worthy of praise

I'm client of Santranico since 2015, and currently I host 5 sites on one hosting, in fact I did not encounter any difficulties in dealing with the system or control panel and technical support helped me so much in solving many technical problems, sometimes I am the reason to commit them, as a programmer I am constantly developing my sites.What I really like in Santranico is its professional technical support, fast response and ticket processing, add the ease of dealing with the system and the explanations available in videos, as well as full transparency in case of any fault in the server or maintenance operations in the data center, and detailed tutorials for every improvement or tools added.

August 16, 2019

Comparison

How does Santranico Web Hosting match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
Santranico Web Hosting Compare 4.4 Compare
Bluehost Compare 2.5 Compare

Bottom line on Santranico Web Hosting

Santranico is a well-established business with access to worldwide data centers and impressive-sounding 24/7 customer service.

Pros

  • Excellent customer service options 
  • 30-day free trial and a 30-day money-back guarantee 
  • Multiple server locations worldwide 
  • PHP version 7 support

Cons

  • Relatively high prices  
  • No compensation attached to the uptime guarantee 
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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