Features and Ease of Use
When you sign up for the bare bones shared hosting packages or the CMS hosting, you get access to the following features.
- Domain name registration
- DirectAdmin panel
- ISPmanager 5 Lite
- SSL certificates
- Ready-to-use scripts
- PHP 5.6-7.2 / CGI
- Scheduled tasks
- FTP accounts
- Dedicated IP address
I can’t really pinpoint anything that’s exceptional about RuWeb other than that it provides a simplified hosting space. From the admin panel you can create a website, forum, estore, or a blog using the 400+ scripts that are accessible via the Softaculous Auto installer.
With cyber-attacks increasing in scale and intensity, it’s nice to see a hosting company that leverages DDoS-Guard with GEO-distributed filtering to provide high-level protection to websites and users. Its DDoS protection service is free across all plans and can withstand DDoS attacks of up to 1.5 Tbps and 120m PPS.
Customers who sign up for one year or more also get a Free Let’s Encrypt SSL Certificate that they can use to secure their websites and web resources. Premium SSL from Thawte, GeoTrust, and Comodo are also available. I also noticed that there’s a dedicated IP address available, but it’s not a free add-on.
When you sign up for its kernel-based VDS which runs on KVM technology, you get FreeBSD, Debian, Ubuntu, and CentOS in addition to unlimited traffic, root access, and one IP address. ISPmanager-5 Lite control panel license is also included until the end of October 2019. You have six days to test drive the VDS.
If you need more hosting resources, you should consider renting any of its managed dedicated servers with free traffic and a 100 Mbps port. Your server will come with an IP address and necessary modules, and every machine is monitored round-the-clock.
Pricing and Support
Even without doing a USD to Rubles conversion, I can tell you that RuWeb.net is among the cheapest hosting services in Russia. Add extras such as parked domains, additional subdomains, and dedicated IP address and you will still pay 50% less than you would with any of the top-tier hosting services. When you place an order, you can pay via VISA, MasterCard, WebMoney, PayPal, Yandex.Money, and specific banks.
I like the fact that there are no setup fees charged. Customers have 30 days to try out the hosting services and then upgrade or cancel and ask for a full refund. Peter, their live chat support guy, told me they could help with a WordPress transfer once I bought a hosting package. I felt the chat was translated in real-time as it wasn’t entirely fluent, nonetheless, I could make sense of his response.
In addition to live chat, RuWeb.net provides customer support through email and city-specific telephone numbers, including a dedicated line for Ukrainian customers. You can also reach out to them via Facebook Messenger and Viber for assistance.