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Reviews and expert opinion PlanetHoster

Elijah Charbonneau Elijah Charbonneau Web Hosting Expert

PlanetHoster offers unlimited web hosting via its “World Platform” plan that can be set up on French or Canadian servers.

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Overview

PlanetHoster-overview1

To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

PlanetHoster is based in Paris (France) and Montreal (Canada), and it has been providing web hosting services since 2007. This hosting provider has served over 60,000 customers and 100,000 websites using its hybrid cloud infrastructure.

The PlanetHoster website is in English.

Features and Ease of Use

PlanetHoster offers two paid website hosting solutions: the “World Platform” shared hosting and the “Hybrid Cloud” managed hosting. It also offers the free “World Lite” hosting plan.

The “World Platform” paid plan includes unlimited disk space and monthly bandwidth, and an unlimited number of databases, email accounts, and websites.

The standard configuration is 8 CPUs, 16 GB RAM, and 16 Mbps I/O, but customers can customize their hosting from a minimum 1 CPU and up to 24 GB RAM and 24 Mbps I/O. Crucially, you can distribute your total resource pool across entirely separate hosting accounts running on independent infrastructure.

In addition to the flexible resources, you also get the following features:

  • A free domain for life
  • Dedicated SSL for each domain
  • SSD storage
  • LiteSpeed available
  • 14-day money-back guarantee
  • Free website migration
  • Website builder
  • Daily website backups
  • Anti-DDoS

Unlike many hosting providers that charge extra, PlanetHoster provides basic Let’s Encrypt SSL certificates for free with every hosted domain. These certificates include automatic installation and renewal.

Before committing to a paid plan, customers can try the free “World Lite” hosting plan. It comes with 750 MB of disk space, two FTP accounts, two email accounts, two MySQL databases, an SSL certificate, and unlimited parked domains. It also includes the SiteBuilder module, and customers can choose the French or Canadian data center.

Pricing and Support

Pricing for PlanetHoster’s website hosting plans is very competitive considering the unlimited data included. For around the price of a fast food meal per month, you also get high-end features like 100% website isolation, dedicated SSL for each domain, and a free domain with an annual hosting subscription.

PlanetHoster’s plans are around 15% to 30% less expensive than top North American or European unlimited hosting providers.

You can purchase plans on terms from six months to three years, with discounts of 8% off a two-year term and 15% off a three-year plan.

24/7 customer service can be contacted via telephone, a ticketing system, or live chat. I summoned support immediately via the live chat channel:

PlanetHoster-overview2
How much does PlanetHoster cost?PlanetHoster offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which PlanetHoster plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. PlanetHoster can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from PlanetHoster here.
How good is PlanetHoster’s customer support?PlanetHoster is not ranked as one of our top web hosts. But that can also be a result of PlanetHoster being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.4
A Free Domain is included when purchasing any hosting service from PlanetHoster

Comparison

How does PlanetHoster match up to the competition?

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BluehostCompare2.5Compare

User reviews

Based on 4 reviews in 1 languages
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5
anonymus
France
September 19, 2021
depuis longtemps

je suis client depuis 11 ans, bien qu'ayant eu l'occasion de travailler avec d'autres hébergeurs. Je reste fidèle pour la qualité des solutions proposées, la réactivité du service client et la fiabilité. J'héberge 4 sites sur world, donc le cout par site est faible

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1
Robin Fillastre
France
June 07, 2021
Aucune performance

J'ai changé de serveur suite au problème OVH. J'ai installé 2 site e-commerce sur les serveurs de planethoster et les performances sont catastrophiques. Je n'ai jamais rencontré de telle lenteur chez un autre prestataire. J'ai régulièrement des erreurs de chargement serveur sur les sites. J'ai ouvert un ticket pour la lenteur de chargement. Il m'ont répondu de prendre un nouveau serveur et d'installer 1 site par serveur. Pourtant, j'ai que 2 site avec 10 visiteurs jour sur le serveur actuel. À fuir

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1
Isabelle Valette
Belgium
March 26, 2021
E-commerce FUYEZ!

Hébergeur inadapté aux sites e-commerce! Nous sommes un tout jeune site, donc pas beaucoup de visiteurs. Je tiens à préciser avant tout que j'ai expliqué AVANT de passer chez Planethoster quel type de site nous avions et donné les détails pour m'assurer qu'ils étaient adaptés ... ils m'ont répondu qu'il n'y avait aucun problème, qu'ils pouvaient suivre. Planethoster nous a coupé tout accès SANS AVERTISSEMENT sous prétexte que nous utilisions trop de ressources. L'assistance a un discours incohérent : une fois, c'est notre faute puis c'est la faute de robots malveillants puis ils ne savent pas trop... Lorsque l'on vous "coupe" ainsi de façon abusive et sans même vous concerter, vous ne pouvez pas téléphoner. Il faut ouvrir un ticket et cela prend des heures entre les questions / réponses à attendre pour une solution... Pendant ce temps, votre commerce est "portes closes" Sitôt le site et les accès coupés, je reçoit un mail me proposant un hébergement dédié ... comme par hasard! Ils insisteront plusieurs fois, essayant de me vendre un upgrade. Depuis, ils ont rétabli les accès mais se permettent de ralentir le site continuellement, côté assistance silence radio, comme si de rien n'était. Nous venions sur leur conseils, d'augmenter les ressources, c'est plus cher et cela ne sert à rien. En réalité, Planethoster est probablement très bien pour des petits blogs / sites mais ils ne tiennent pas la route. Leurs pratiques sont inacceptables et invasives, nous avons constaté la coupure directement uniquement parce que nous étions connectés, sinon nous n'aurions peut-être pas vu le problème pendant plusieurs heures voir plusieurs jours, perdant ainsi des clients durement gagnés. CONCLUSION : Passez votre chemin!

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4
Mancusso FBI
France
March 05, 2021
Bien

Leur offre est correcte, avec un Cpanel et un support technique réactif. Quand le pare-feu ne vous bloque pas automatiquement tous les 10 minutes et vous passez des heures par jour a choisir des bateaux, palmiers et feu rouges sur reCaptcha pour vous débloquer , tout est parfait, vitesse, accès et outils. Non, y a pas de liste blanche pour votre(vos) IP.

PlanetHoster REVIEW: BOTTOM LINE

PlanetHoster’s “World Platform” hosting plan is a competitive product. For a price that’s less than many top providers, customers can host an unlimited number of websites on a server based in Canada or France.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Free domain with an annual paid plan
  • Ability to divide resources between websites
  • 14-day money-back guarantee
  • Free hosting plan available

Cons

  • No month-to-month hosting option
  • Free domain not included with all plans
Elijah Charbonneau Elijah Charbonneau
Elijah is a freelancer writer, marketer, and technology enthusiast based in SE Asia. He enjoys staying on top of new technologies and learning ways that they can make life better. On his days off, you can find him traveling or digging into a new work of fiction, nonfiction, or poetry.

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