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OLM Review 2024 – Does It Meet Our Standards?

Solomon Ndung'u Written by: Solomon Ndung'u

OLM is a privately-held hosting company based in the United States. Founded in 1996, the hosting company offers shared web hosting, VPS, and dedicated cloud services to individuals and businesses helping them create a powerful online presence.

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Overview

Established in 1996, OLM is a U.S. based, privately-held hosting company. With over 20 years of experience in the hosting space, this vendor has dedicated itself to helping business enterprises create a powerful online presence.

Its comprehensive hosting services include shared web hosting, VPS, dedicated cloud servers, WordPress management, and domain name registration. OLM also offers SSL certificates, video marketing services, web design, and WordPress security services.

OLM1

Features and Ease of Use

OLM hosting solutions include the following standard features:

  • Free SSL certificates
  • Cloud hosted servers
  • Unlimited bandwidth
  • cPanel/WHM control panel
  • Full root access
  • Free instant setup
  • Three selectable versions of PHP (5.5, 5.6, 7.x)
  • Unlimited email accounts
  • Softaculous one-click installer with 125+ scripts

OLM cloud servers are hosted in a level 3 facility Telehouse data center located in New York. Servers are connected to a network of redundant fiber connections with 100 Mbit ports. This is to ensure that it provides the best network connectivity for high speed and availability.

OLM cloud-based hosting packages offer safe, reliable, and fast services designed to fit a broad range of customer needs. Customers can choose either Personal, Business, or Pro hosting plans. The Personal package is the starter plan and comes with three domains, 10GB cloud space, and 2GB RAM. The premium package is the Pro plan and comes with 30 domains, 100GB cloud space, and 8GB RAM.

OLM offers bespoke hosting solutions. All the same, while the vendor mentions them on its website, users have to contact its sales team for more information.

OLM offers courtesy backups performed once every week. The vendor maintains that your use of this backup service is at your own risk. The downside of this backup service is that it overwrites any previous backups. This replaces older backups with new ones. What’s more, the vendor does not perform backups for websites with more than 15,000 files. Therefore, clients with lots of website files would have to outsource backup solutions from other vendors.

Pricing and Support

OLM hosting prices are somewhat expensive. This is so, perhaps, because the plans are hosted on cloud-based servers. That said, the plans come with flexible monthly billing cycles. In addition, the hosting provider includes a 30-day money-back guarantee in all its hosting solutions.

OLM guarantees 99.9% uptime, so you won’t often experience downtime as their customer. If there happens to be a network outage, they’ll credit your account with a percentage of your monthly hosting fee.

OLM

Customers can contact the OLM support team via its toll-free telephone number, email, and ticketing system. The vendor has not provided a live chat on its website. The technical support team offers 24/7/365 premium support, and has a very short response time. I sent them an email and within five minutes had received a detailed response.

OLM

The OLM website includes a knowledge base, however, it is has minimal information.

Comparison

How does OLM match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1OLMCompareOur Score4.2Compare
1Go4HostingCompareOur Score2.4Compare

OLM REVIEW: BOTTOM LINE

As a veteran hosting company in the United States, OLM has learned practically all the tricks in the hosting books to deliver hosting solutions that few other vendors can match. It is quite impressive to note that even after so many years in the industry, the vendor is still committed to offering premium support with an average response of less than 15 minutes.

Pros

  • Cloud servers hosted in a level 3 facility data center
  • 30-day money-back guarantee
  • Time-tested 99.9% uptime guarantee
  • Highly responsive premium support available 24/7/365

Cons

  • Restricted backup plans performed once a week
  • Expensive hosting plans

Buy bespoke hosting solutions from OLM
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
5.0
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Wonderful Hosting Experience

I have been using OLM for years and have been very pleased with their service! The staff is friendly and knowledgeable and always willing to take the time to explain things to me. I have been very happy with OLM over the years and will continue to recommend them to others.

1 avatar
Rachel Barden, USA
November 02, 2020
5
OLM is the best around!

I have been working with OLM for many years and have been very happy! They support is excellent, Kim, Mark and Howard are always friendly and easy to work with. They do not raise pricing like other hosts. The pricing on the website is the same as renewal or lower in some cases. I am happy to have found such a caring group of support reps.

1 avatar
Kim Holms, USA
July 17, 2020
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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