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Reviews and expert opinion NetNation

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

American web hosting company NetNation was established way back in 1997, since when it has merged with another company (Hostway Corporation) to continue as a pioneer of web hosting, dedicated servers, colocation, and domain name registration solutions.

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Overview

NetNation, or NetNation Communications Inc. to give it its full name, is a pioneer in web hosting, dedicated servers, colocation, and domain name registration solutions. The company goes back as far as 1997, but it merged with Hostway Corporation in 2003. While the United States is its home base, this provider also has a noteworthy presence in more than 130 other countries including Canada, Bulgaria, Georgia, and the United Kingdom. Their website is in English.

Features and Ease of Use

NetNation’s wide range of hosting solutions incorporate the following standard features:

  • Unmetered bandwidth
  • 24/7 unlimited FTP access
  • Root access
  • DNS management
  • Traffic stats; graphical usage statistics
  • POP3 / Authenticated SMTP
  • Access to raw log file
  • SSL encryption
  • Web-based control panel

NetNation owns modern American and Canadian data centers that provide world-class hosting for customers. For fast and reliable routing of traffic, they have multiple connections to major internet backbone carriers that come with OC-12 and Gigabit Ethernet connections. Also, the N+1 redundant data centers include several HVAC systems and redundant power to boost performance and keep their systems running uninterrupted.

NetNation provides managed hosting solutions businesses of all sizes. Whether you have complex server requirements or are just looking for flexibility and high performance, this vendor appears to have what it takes to deliver excellent hosting for your business.

NetNation’s hosting solutions are available as four Linux or Windows packages with features such as 150 MB to 1500 MB disk space, and 5 to 200 POP3/SMTP email accounts. NetNation does not provide any backup services; they maintain that clients are responsible for their own data and should take their own independent backups to avoid data loss.

Note that NetNation’s colocation services are only offered in Tampa, U.S. by the parent company, Hostway Corporation.

Pricing and Support

NetNation’s hosting plans are reasonably priced and include great features and tools to help you create and maintain your website(s). You can purchase plans on four billing cycles – monthly, quarterly, semi-annually and annually – and you get a discount if you commit to a semi-annual or annual subscription. There is a 30-day money-back guarantee, and the company claims to have a network uptime availability of 100%.

You can contact NetNation’s support team via email, live chat, telephone, or by submitting support a ticket. While this company claims to have “outstanding customer support available 24/7,” I have to admit that it took me several attempts over several days to hook up with a support representative. It then took them two weeks to solve an issue that they had promised to address in a matter of days. If you prefer to support yourself, you will soon see that they have a nice looking Hostway-branded knowledge base.


How much does NetNation cost?NetNation offers plans from $12 to $60. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which NetNation plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. NetNation can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from NetNation here.
How good is NetNation’s customer support?NetNation is not ranked as one of our top web hosts. But that can also be a result of NetNation being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.4

Comparison

How does NetNation match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
NetNationCompare4.3Compare
BluehostCompare2.5Compare

User reviews

Based on 1 reviews in 1 languages
4.0
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Dan Ip
USA
March 02, 2021
been using them for 15 years

Have been using them to host my company web site for the last 15 years, I found their new on-line customer chat quite good during business hours, phone support OK on weekend but I only contacted them once on a weekend and got thru quick. the only beef I have is their individual email storage space that came with the hosting package is small... and extra storage if needed per email address is expensive, I rather they charge more per month or per year and give more email storage, that's why I only give 4 stars...

NetNation REVIEW: BOTTOM LINE

If you’re looking for hosting solutions for resource-intensive websites, NetNation should be at the top of your list. They have feature-rich hosting plans suitable for e-commerce websites and small to medium-sized businesses. That said, their poor support means that their solutions would best serve enterprises with the expertise to deal with their own hosting issues.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Redundant power for high availability and uninterrupted performance
  • 100% network uptime guarantee
  • Linux and Windows operating systems
  • 30-day money-back guarantee

Cons

  • No backup services
  • Slow and unreliable customer support
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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