Net Logistics is a web hosting brand of parent company Vodien Group. This Australian hosting firm offers cloud-based solutions including cloud hosting, cloud VPS, dedicated servers, and colocation services to businesses in Australia and all over the world. Today, it boasts about being trusted by over 35,000 companies and 230,000 users worldwide.
The Net Logistics website is in English.
Features and Ease of Use
The cloud hosting solutions come with the following standard features:
- Unlimited data transfer
- MySQL 5 databases
- Unlimited subdomains
- DDoS protection
- cPanel control panel
- No setup fee
- 30-day money-back guarantee
- 99.9% uptime guarantee
The five cloud hosting packages are webValue (5 GB disk space, 10 email addresses, 5 MySQL databases), webPlus (20 GB disk space, 20 email addresses, 10 MySQL databases), webExpert (40 GB disk space, 30 email addresses, 15 MySQL databases ), webElite (80 GB disk space, 60 email addresses, 30 MySQL databases), and webUltimate (120 GB disk space, 90 email addresses, 45 MySQL databases).
Net Logistics performs automatic server image backups for its own purposes, to provide more efficient disaster recovery in the event of a data loss. Upon request, it can also offer backup and restore services for customers’ MySQL or MSSQL databases.
The cloud hosting solutions are powered by high-end servers housed in state-of-the-art data centers located in Sydney, Australia. These data centers are equipped with redundant network uplinks for fast and reliable network connectivity.
Net Logistics also offers VPS servers that use high-speed SSD hard drives and Dual Intel Xeon processors with DDR3 ECC RAM to boost performance. It all sounds good, but I have seen some evidence of servers crashing and causing websites to go down.
Pricing and Support
Net Logistics’ hosting plans are pretty expensive, even considering that they are based on cloud-based infrastructure.
Prices are listed in Australian dollars, and you can pay for plans on flexible monthly billing cycles. You get a 30-day money-back guarantee and a minimum 99.9% uptime guarantee (which is below the industry average).
You can access Net Logistics’ 24/7 customer service via telephone or ticket system, but not live chat. I have seen some anecdotal reports about the support staff being slow, incompetent, and even rude. When I tried the live chat, I was politely advised to contact the Vodien parent company for additional information.
For self-support, Net Logistics provides a pretty comprehensive knowledge base and a set of step-by-step tutorials.