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Reviews and expert opinion NETdepot

Hendrik Human Hendrik Human Web Hosting Expert

NETdepot offers premium cloud and dedicated server solutions with three world-class data centers located across the United States.

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Overview

NETdepot was established and started providing IaaS (Infrastructure as a Service) to individuals and companies as early as 1995, making them one of the oldest players in the industry. However, they’ve continually evolved with the times and still offer a highly modern and relevant service. They currently have three world-class data centers located in Atlanta, Georgia; Houston, Texas; and Los Angeles, California with the first SSAE 16 Type II facility being their flagship data center.

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Features and Ease of Use

As a premium cloud and dedicated server provider, NETdepot doesn’t offer many of the basic services typical of a shared hosting provider, such as domain registration and SSL certificates. They’re essentially best for more intermediate users who already have existing websites but have outgrown their shared servers.

NETdepot does offers the following perks above and beyond a shared hosting provider, however:

  • Global CDN management
  • Private connectivity and network for cloud servers
  • Multiple data center locations around the United States
  • Secure VPN
  • Mobile-friendly server control panel for on-the-go access
  • Full server automation and root access

There are also a number of premium features of the NETdepot service that will make them highly appealing to high-end consumers:

  • 30-second Provisioning: Their cloud server products are really on-demand and can be provisioned within 30 seconds if you’re in need of immediate cloud computing.
  • Automated Redundancies: As is expected with a cloud service provider, all systems are equipped with automated redundancies and failovers, which means should any single piece of hardware fail, another will come in to take its place. This fully-redundant setup means no downtime for your websites.
  • SSD SAN Storage: All their products with SSD storage run on premium SAN hard drives with 20Gbps connectivity, ensuring optimal loading speeds.
  • Full Server Automation: The provisioning and redundancy of all their servers has been automated to release some responsibility from their customers.

Although they don’t offer much in the way of pre-installed software or choice of OS, NETdepot does provide their own fantastic server management tools that makes it extremely quick and easy to provision new servers. Their configuration options also ensure that you can get exactly the type of hosting with the resources you need. The signup and purchase process could be modernized a bit, however.

Pricing and Support

Unfortunately, NETdepot doesn’t offer any money back guarantees or refunds — except in the case of a catastrophic failure that drops their uptime below 99.9%. However, their billing is more flexible with options for monthly, quarterly, semi-annual, and annual billing. All plans come with 24/7 support and server monitoring:

  • Cloud Servers: You can choose from eight different cloud server configurations or contact them for a custom setup. There are also reseller options available but these will need to be set up on an individual basis with NETdepot. Cloud servers come with anywhere between 1 to 64 GB RAM, 30 GB to 1.28 TB of storage, two to 16 CPU cores, and 2 to 50 TB of bandwidth.
  • Dedicated Servers: Standard configurations are divided into single and dual CPU options. Just like cloud servers, there are custom and reseller options available upon request as well as a few managed server plans.
    • Single CPU: Three plans with free set up for the first two. Resources range from 4×3.2 GHz to 4×3.6 GHz CPUs and 8 to 16 GB RAM. they all come with 20 TB of bandwidth as well as 1 TB HDD or 128 GB SSD storage.
    • Dual CPU: Four plans with free set up for the first two. Resources range from 12×2.0 GHz to 24×2.2 GHz CPUs, 32 to 64 GB RAM, and 2 TB HDD/240 GB SSD to 2×2 TB HDD/2×240 GB SSD. They all come with 20 TB bandwidth.
  • Co-location: NETdepot’s world-class data centers allow for colocated servers. There are three options available with different amounts of rack space and power.

Considering the premium level of hosting services they offer, NETdepot’s prices are excellent value for money. You can provision a cloud server for around the same price as VPS packages from leading competitors – but get much higher reliability and better features.

NETdepot provides amazing 24/7 support with all of their hosting products. They pride themselves on not offering premium support packages as their standard support is already at a very high level. You can contact them via support tickets, live chat, or their U.S.-based phone line.  They also provide decent documentation and run a lively blog and press release feed. Their social media is also relatively active.

Pricing

4.4

Comparison

How does NETdepot match up to the competition?

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User reviews

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LK LK
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May 18, 2021
No original software, cheats staff out of pay

The software they use is white labeled. Nothing is original. They also are known to not pay their staff their full pay. Their director William Souder is a known serial scam artist. He regularly takes money out of staff's hours and pockets it himself. It's a wonder this company is still afloat.

NETdepot REVIEW: BOTTOM LINE

If you have either the staff or experience to manage your solution yourself or the budget to purchase a fully managed dedicated server, American hosting provider NETdepot is a fantastic option because of their top-of-the-line data center facilities. A wide range of pricing options also ensures you can get exactly the right solution, which is important as they don’t offer refunds.

NETdepot might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • World-class data centers
  • Plenty of custom options or configurations
  • A wide spectrum of pricing is available
  • 20 Gbps uplink networks

Cons

  • Data centers only in the United States
  • No shared web hosting
Hendrik Human Hendrik Human
Hi, I’m Hendrik, your web guru. The only two things you need to know about me are: I love making websites, and I love to write about how to do it. That’s why I’m here – to help make it fun and easy for you too.

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