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Krystal Host Review 2024 – Is It What It Seems?

Mark Holden Mark Holden Web Hosting Expert

A Mexican website hosting provider with beginner-friendly packages, Krystal Host offers 24/7 support, unlimited resource quotas, an uptime guarantee supported by third-party tests, and the relatively unusual SHOUTcast hosting.

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krystalhost mainFounded in 2008, Krystal Host is a Mexican website hosting company with servers located in an American data center. Their website is in Spanish, which easily translates into English in the web browser.

Features and Ease of Use


Krystal Host offers many different types of website hosting including the usual shared hosting, virtual private servers, and dedicated server rental. They also offer website design and the not-so-usual SHOUTcast hosting for broadcasting.

Four shared hosting plans include the following features:

  • An uptime average of 99%, recorded by a third party
  • Domain registration (at additional cost)
  • From one to five domains per hosting plan
  • From 4 GB to 50 GB disk space, depending on the plan
  • Unlimited monthly data transfer on all hosting plans

Beginners are very well catered for by Krystal Host because they offer a website builder with 700 readymade templates and a one-click installer for over 400 scripts. Given this excellent provision for beginners, I’m a little surprised that they don’t also provide for experts with support for PHP or advanced coding languages such as Python or Ruby on Rails.

Krystal Host offers unlimited monthly data transfer, unlimited databases, unlimited mail accounts, and unlimited subdomains with all of their website hosting packages. While we should always be cautious of the word ‘unlimited’, these packages are certainly very comprehensive, and the premium offerings surpass what other website hosting companies provide as standard.

Pricing and Support

Krystal Host’s prices are very affordable when compared to both local and international competitors, especially when you considered all the premium beginner-friendly tools and unlimited resources. But beware that the following optional add-ons could increase the cost at the checkout: weekly backups, additional domains, SSL certificates, and domain registration.

You can purchase hosting in three, six and twelve-month terms, with the price being reduced for committing to a longer term. There is no monthly contract, no money-back guarantee, and no free trial, but at least you only have to commit to three months as a minimum.

Customer service can be accessed via email, telephone or the 24-hour ticket support system. They also offer live chat, but it wasn’t available when I visited their website, so it’s lucky I received a relatively rapid response to my email. Their FAQ page appears to be completely unpopulated, but (as far as I know) this might not be the case for logged-in users.




How does Krystal Host match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Krystal HostCompareOur Score4.4Compare
1Go4HostingCompareOur Score2.4Compare


Krystal Host offers an excellent array of website hosting plans. Their beginner-friendly shared hosting plans include 24/7 support, a premium website builder, and a one-click installer.


  • Very good pricing across all plans
  • Feature-packed unlimited plans
  • 24/7 customer support
  • Premium beginner-friendly tools


  • Live chat link not working
  • Apparently no help documents in the knowledge base
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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