The KalaWebs website supports English and French languages, but its cPanel supports 35 additional languages.
Features and Ease of Use
KalaWebs offers four hosting plans: Only Web Hosting (to use your own domain), Hosting and Domain (with a free domain), Hosting-Domain Plus (with higher resources), and Scalable Hosting (with flexible bandwidth). All the plans apart from the “Only Web Hosting” plan come with a free domain (.com, .net, or .org) as long as your account is active. Apart from the domain, the first two plans are exactly the same and give you:
- 1 GB pure SSD storage
- 20 GB bandwidth
- 10 GB Gmail email space
- Unlimited email accounts
- Free SSL certificate
If you need more bandwidth and storage, you should choose the higher plans.
With no website design and development knowledge whatsoever, you can create your website using the RVsitebuilder user-friendly drag-and-drop website builder. Or you can use the Softaculous auto-installer to install WordPress, Drupal, Joomla, or Prestashop (plus many more applications).
If you’re interested in WordPress specifically, you might instead choose one of the WordPress plans that provide a free domain and free hosting for a year.
To keep your data safe at all times, KalaWebs provides 30-day R1Soft CDP backups, and to speed up the loading of your website it uses the CloudFlare CDN plugin.
Other interesting features include SSH access, statistical tools (AWStats, Logaholic, Webalizer), and ImageMagick (to create, edit, and convert bitmap images).
With KalaWebs, you also get a 99.9% uptime guarantee.
Pricing and Support
KalaWebs’ hosting plans are affordably priced (in Central African CFA franc), but they don’t compromise on quality. You can pay through Express Union, Express Exchange, MTN Mobile Money, and Orange Money, but beware that the first year discounted price will go up in the second and subsequent years. If you’re not sure about signing up for a full year, you should note the 30-day money-back guarantee that gives you a potential “get out” if anything goes wrong.
You can reach out to the customer support team 24/7 via telephone, email, WhatsApp, Skype, and an online form. In my personal experience, I couldn’t get in touch with them through Skype, and my submission through the online form went unanswered, possibly because I’m not a current customer.
For self-support, KalaWebs has no knowledge base as far as I can see. Its blog is pretty bare, and updates are rare: