Reviews and expert opinion KalaWebs

Ranked 1517th from 2638 Web Hosting
4.2
Ease of Use
4.2
Features
4.3
Pricing
4.3
Support
4.0
Server locations
United States
Mark Holden
Mark Holden
Web Hosting Expert
Web hosting company KalaWebs is based in Cameroon. As well as web hosting, it also provides domain registration and website development services.

Overview

KalaWebs

According to its Facebook page, Kala Website Services (or simply KalaWebs) started out in 2011. Today, this Cameroon company offers low-cost web hosting, domain name registration, and website design and development services without compromising on quality.

The KalaWebs website supports English and French languages, but its cPanel supports 35 additional languages.

Features and Ease of Use

KalaWebs offers four hosting plans: Only Web Hosting (to use your own domain), Hosting and Domain (with a free domain), Hosting-Domain Plus (with higher resources), and Scalable Hosting (with flexible bandwidth). All the plans apart from the “Only Web Hosting” plan come with a free domain (.com, .net, or .org) as long as your account is active. Apart from the domain, the first two plans are exactly the same and give you:

  • 1 GB pure SSD storage
  • 20 GB bandwidth
  • 10 GB Gmail email space
  • Unlimited email accounts
  • Free SSL certificate

If you need more bandwidth and storage, you should choose the higher plans.

With no website design and development knowledge whatsoever, you can create your website using the RVsitebuilder user-friendly drag-and-drop website builder. Or you can use the Softaculous auto-installer to install WordPress, Drupal, Joomla, or Prestashop (plus many more applications).

If you’re interested in WordPress specifically, you might instead choose one of the WordPress plans that provide a free domain and free hosting for a year.

To keep your data safe at all times, KalaWebs provides 30-day R1Soft CDP backups, and to speed up the loading of your website it uses the CloudFlare CDN plugin.

Other interesting features include SSH access, statistical tools (AWStats, Logaholic, Webalizer), and ImageMagick (to create, edit, and convert bitmap images).

With KalaWebs, you also get a 99.9% uptime guarantee.

Pricing and Support

KalaWebs’ hosting plans are affordably priced (in Central African CFA franc), but they don’t compromise on quality. You can pay through Express Union, Express Exchange, MTN Mobile Money, and Orange Money, but beware that the first year discounted price will go up in the second and subsequent years. If you’re not sure about signing up for a full year, you should note the 30-day money-back guarantee that gives you a potential “get out” if anything goes wrong.

You can contact the 24/7 customer support team by telephone, email, WhatsApp, Skype, and an online form. My personal experience is that I couldn’t contact them through Skype, and my online form submission went unanswered, which could be because I’m not a current customer.

For self-support, KalaWebs has no knowledge base as far as I can see. Its blog is pretty bare, and updates are rare:

KalaWebs

Pricing

4.3

Web Hosting

Plan Name
Storage
Bandwidth
Free SSL
Price
1 GB SSD
20 GB
+
$2.17
Plan Name
Storage
Bandwidth
Free SSL
Price
1 GB SSD
20 GB
+
$2.17
More Details
A Free Domain is included when purchasing any hosting service from KalaWebs

Bottom line on KalaWebs

KalaWebs offers affordably-priced feature-packed hosting plans plus web design and development services. Unfortunately, I found the support to be substandard.

Pros

  • Affordably priced plans
  • WordPress packages with 1000+ extensions and themes for free
  • 30-day money-back guarantee
  • Responsive web design and development

Cons

  • Lower-than-average 99.9% guaranteed server uptime
  • Sluggish customer support

For low-cost web hosting that doesn’t compromise on quality, visit KalaWebs.

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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