Features and Ease of use
Kalanda web hosting company has its data centers in France. Some of the standard features you can expect from this vendor include:
- Both Windows and Linux operating systems
- Systematic backups
- Remote desktop administration
- 100 Mbps bandwidth
Kalanda has invested in its infrastructure so as to provide quality services. The vendor has equipped its data centers with redundant power supply and put in place strong security measures. It has 30 interconnected data centers.
Kalanda favors the use of low energy footprint technologies for greener, environmentally friendly hosting solutions. This vendor’s hosting solutions are designed to ensure near zero interruptions of its services through the modulation of power and functionality, as well as other modern redundancy protocols.
Kalanda offers a customized web hosting solution where users choose the resources and features they want based on the demands of their website. Its VPS solution is available in three packages: Serveur VPS Baby, Serveur VPS Starter, and Serveur VPS Middle.
Serveur VPS Baby is its most basic VPS plan. It comes with one vCPU, 2GB RAM, and 100GB disk space. Serveur VPS Middle is its most advanced VPS plan. It comes with four vCPU, 8GB RAM, and 400GB disk space.
This vendor does not offer free backups. Instead, clients have to pay extra to access this solution. This paid backup plan includes performing backups in the background as well as a seven-day retention plan of all deleted files. Kalanda offers an annual availability guarantee of 99.99%.
Pricing and Support
If you factor in the fact that Kalanda’s hosting solutions come with a considerably small number of features that have significant restrictions, then it is true to say that the vendor’s hosting services are expensive.
On its website, the hosting provider has listed the prices of its packages in euros. Kalanda does not offer any money-back guarantee and its uptime guarantee is not backed by a compensation plan.
Customers wishing to can contact this vendor’s support team can do so via telephone, email, fax, and ticketing system. While the vendor offers 24/7 customer support, its phone support is only available Monday through Friday from 9:00 a.m. to 5:00 p.m. CET with a lunch break of one hour in between. The vendor does not have a live chat on its website, and unfortunately, my email to this vendor’s support team went unanswered.
The most effective way to get a response from this firm’s support team is to pay them for premium support; the vendor allows its customers to fast-track their support tickets at a fee, and the fee is notably quite high. The Kalanda website has a limited knowledge base.