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Reviews and expert opinionInsacom

Mark HoldenMark HoldenWeb Hosting Expert

Chile-based IT services company Insacom provides advanced computing and telecommunication services to small and large enterprises. It leverages sturdy infrastructure to deliver a superior web hosting experience to thousands of clients in Chile and elsewhere.

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Insacom describes itself as a company in constant update, always offering its customers cutting edge technologies. This Chilean company offers hosting on its robust infrastructure, plus support, networking, and development services. Insacom also claims to be committed to the environment, which it qualifies by stating that it recycles all its paper and cardboard as well as watching its energy consumption.

Features and Ease of Use

I can tell you straight up that many customers love Insacom’s hosting because they benefit from the feature-rich cPanel control panel packages that come with the following features:

  • Domains/subdomains
  • Email accounts
  • FTP accounts
  • cPanel
  • Webmail with antispam
  • Google Apps wizard
  • Firewall protection


Shared hosting customers have access to five hosting packages. I recommend the Mini and Basic packages for smaller websites and personal portfolios, but for bigger businesses, you should be looking at the Standard, Advanced, or Full packages that come with more storage and bandwidth.

I know how much hassle is involved in moving to a new host. You have to download files, change security settings, and upload the files to your new host via FTP. Fortunately, Insacom’s support team will transfer your site for free. If you need to build your website from scratch, the team can help you there too, for a fee.

Once your website is up and running, you should be sure to take backups of your files and emails. Backups are stored in a secure remote location and can be restored from your user panel.

Scaling up from shared hosting, Insacom can offer you a dedicated server or VPS with unlimited traffic, a dedicated IP address, and root access. You can choose your operating system (such as CentOS, Debian, or Ubuntu) and either the cPanel or WHM control panel.

When it comes to infrastructure, Isacom’s Chilean data center uses various top technologies and redundant systems to assure 99.9% uptime (which is around the industry average).

Pricing and Support

Insacom is keen to provide the highest hosting standards at affordable prices. Its budget-friendly hosting solutions are complemented by extras such as business support, IP surveillance, and web development. It’s easy to sign up for an annual plan and pay for it via various methods, and it should be equally easy to cancel and obtain a refund if you’re not entirely happy.

Although there is no live chat option, Insacom offers 24/7 support via telephone and email. My exploratory email (in English) triggered an automated response but nothing else:

Insacom.cl ticket support 1




How does Insacom match up to the competition?


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Insacom could offer good solutions to anyone looking for affordable web hosting, high-performance VPS, or enterprise-class servers in Chile.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.


  • Feature-rich hosting packages
  • Lots of add-on options
  • Reliable website hosting services
  • Affordable hosting plans


  • Website only in Spanish
  • No live chat
Mark HoldenMark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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