Macedonian website hosting provider INHOST was founded in 2002. It currently boasts more than 4800 hosted web pages, 6000 registered domains, and 7300 customers.
The INHOST website is available only in Macedonian.
Features and Ease of Use
INHOST supplies a full suite of website hosting services, one of which is the shared hosting that comes with the following core features:
- 9% network stability
- Free weekly backups
- Free domain registration
- Up to five add-on domains
- Up to 5 GB SSD disk space
- Up to 300 GB monthly bandwidth
The shared hosting plans use SSD storage (for data read/write speeds up to ten times faster than HDD) in RAID 10 configuration (so that your data is duplicated to guard against disk failure).
Expert website owners benefit from all the usual scripting and databases features such as FTP access, MySQL databases, and a PHP selector (not included in the base plan).
Beginners will be pleased to see cPanel as the control panel, a one-click installer for more than 300 programs, and website building tool (which is not included in the base plan).
Shared hosting plans give you “99.9% network stability” whereas cloud hosting plans benefit from a “99.9% uptime guarantee.” These different wordings may well mean exactly the same thing.
Pricing and Support
INHOST’s prices are in line with similar shared hosting companies. Shared hosting plans are only available on one-year terms, and (unlike dedicated server plans) you don’t get the money-back guarantee that would get you out within the first month if anything went wrong.
One of my bugbears when purchasing shared hosting is being up-sold additional services at the checkout; especially ‘support’ which I think should be free. In this case, you are up-sold an SSL certificate and priority support at the checkout.
24/7 customer service can be accessed by email, telephone, and ticket. I was rewarded with an error when I tried to make contact via the online contact form:
Since I couldn’t get the contact form to work, I sent an email instead; and received no reply.
Although this provider’s website includes links to live chat (in the header) and tutorials (in the footer), none of these links were operational when I tried. It is possible to access a knowledge base if you first navigate to the client area, for example by clicking the ‘Promotions’ link, but it contains only 21 articles (all in Macedonian).